PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
Pnc Bank

BMO Harris Bank and Pnc Bank Overview

Total reviews
284
620
Company responses
0
0
Issues resolved
1
0

BMO Harris Bank and Pnc Bank Consumer Ratings

Rank
115 out of 710 in Banks category
104 out of 710 in Banks category
Customer service
No votes
91 in category
Product or Service Quality
No votes
94 in category
Website
No votes
78 in category
Reliability
No votes
77 in category

BMO Harris Bank and Pnc Bank Rating Details

Customer service
No votes
1.3 (211 reviews)
Reviewer's quote

...Same thing with customer service number. Talked again to the branch - they do not know!! They can help me apply for a mortgage, but after that the service disappears. Extremely unhelpful and uncaring..

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20 03:10pm , I just called to the customer service phone number for assistance at 1-800-762-2035 , this guy who supposedly is a PNC customer service representative , his last name is "Harry" first name "Devie or Devon" , he was really RUDE and UNPROFESSIONAL. I'm so disappointed. I do not recommend...

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Product or Service Quality
No votes
1.2 (196 reviews)
Reviewer's quote

...name of Monique, Jacqueline, and so far no one has even tried to assist me with resolving any of my issues, neither in the resolutions department, customer service department or the executives office. I even emailed the CEO whos David Casper and have gotten no response and was told that David was well aware of my situation and they would not be able to reverse...

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So she made the account positive with a couple extra dollars and they charged her service fees; brought it into a negative balance; charged it off; closed it out; and then reported me (us) to an early warning financial services company to prevent me from opening accounts elsewhere. It took two...

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Website
No votes
1.8 (157 reviews)
Reviewer's quote

...You have to use their expressloanpay website and cannot use their banking website. I have gotten numerous calls from their collection department stating that i missed a payment in march. I called them 4 times to tell them that the payments were not going through...

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I created an account with this website just to leave this review. Ive tried quite a few banks to find my perfect fit and this is the god worst god forsaken bank. Incompetent unwilling to even assist customer service representatives, fraudulent practices, and they purposely try to make everything as...

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Reliability
No votes
1.3 (156 reviews)
Reviewer's quote

Family member manages banking for family member in her 90s.... This sweet old lady has to PAY for her statements now because they are only free for computer users (which she is not). I GET that time marches on, and online statements probably DO cost less than paper.... but you DON'T penalize the...

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Me and my husband have separate checking accounts at different banks. I have been with PNC for 30 years. They have allowed me to deposit checks that have me and my husbands name on the check many times. Today I was denied. I do not feel I was just someone that had had a bad experience or creditably...

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BMO Harris Bank and Pnc Bank Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • Atm network
  • Customer service
  • Branch employees are friendly
  • Bank manager
Cons
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior
  • Customer service
  • Unfair fee s
  • Difficult to work with

BMO Harris Bank and Pnc Bank Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

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5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

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5

On or about April 10th my checking account was raided for >;;$19 K. That went so well on or about the 14th they trans...

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5

How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO no...

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BMO Harris Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

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1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

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1

My auto loan was late BMO repossessed my car on a Tuesday. I got to work Tuesday morning paid the amount due online...

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1

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new...

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BMO Harris Bank and Pnc Bank Latest Reviews

Recent published reviews
1.8

I have a lot
I set up a new account at the beginning of May and still do not have online access. Yesterday, after complai...

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1

06.03.20 03:10pm , I just called to the customer service phone number for assistance at 1-800-762-2035 , this guy who...

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No votes

A lady from BMO called me the next day and helped me.Thank you.

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No votes

I was just here at backlick road PNC bank in Annandale. There was a lady who she identified as an assistant Manager...

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BMO Harris Bank and Pnc Bank Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (36 reviews)
  • Bmo Harris Bank Customer Care (25 reviews)
  • Bmo Harris Bank Online Banking (23 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Account (80 reviews)
  • Pnc Bank Loan (57 reviews)