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Delete
  • 0 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • When they were m and i 1
  • Tellers and the customer service reps 1
  • Personnel 1
  • Mortgage originator 1
  • Local manager 1

Customers don't like

  • Customer service3
  • Telephone assisstance2
  • Being insulted by personnel2
  • Unprofessional behavior1
  • That they will not do simple tasks for non-customers1
Delete
  • 1 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $25.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices
  • Mortgage side of company 1

Customers don't like

  • Unethical practices4
  • Unethical mortgage handeling2
  • Unethical claims handling2
  • Poor management2
  • Home mortgages2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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