PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fifth Third Bank and BMO Harris Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fifth Third Bank
BMO Harris Bank

Fifth Third Bank and BMO Harris Bank Overview

Total reviews
503
271
Company responses
0
0
Issues resolved
2
1

Fifth Third Bank was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 503 reviews. It is 232 reviews more than BMO Harris Bank received since Dec 4, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fifth Third Bank customer support team and BMO Harris Bank customer service.

Fifth Third Bank and BMO Harris Bank Consumer Ratings

Rank
93 out of 921 in Banks category
112 out of 921 in Banks category
Customer service
86 in category
80 in category
Product or Service Quality
58 in category
88 in category
Website
100 in category
99 in category

According to consumer ratings and reviews, Fifth Third Bank ranks 19 points higher in the Banks category than BMO Harris Bank. People gave Fifth Third Bank 1.3 stars for Customer service criterion in Banks category and it is 127 points higher than the worst rated brand in this category. At the same time, BMO Harris Bank was rated 1.4 stars for Customer service criterion in this category and it is 133 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Fifth Third Bank has a higher rating than BMO Harris Bank. Regarding Website criterion, consumers gave Fifth Third Bank 1.6 stars and it is 53% greater than other in category. BMO Harris Bank however was rated 1.6 stars and it is 54% greater than other in category.

Fifth Third Bank and BMO Harris Bank Rating Details

Customer service
1.3 (161 reviews)
1.4 (129 reviews)
Reviewer's quote

...Customer service is a joke. I rarely have been able to speak to them for more then 5 minutes without them abruptly hanging up. They will not try to assist or even listen to any complaint, they just hang up forcing you to try to fix the issue yourself...

Josh J

...and it's easier for a carmel to go through the hole of a new than for you to get a password reset within 24 hours! Customer service is zero!..

PissedConsumer1757494
Product or Service Quality
1.4 (146 reviews)
1.3 (110 reviews)
Reviewer's quote

...She called (?) customer service who asked her if I had my drivers license? Yes. Did I have my social security card? What????What? NO. Who carries that? My account was denied...

Gwen W

Customer service is horrendous. You have to wait 20-30 minutes to speak to someone and then the reps are clueless (you get "I don't know" many times). Be warned also that the bank only wants small depositors...

SCOTT D
Website
1.6 (124 reviews)
1.6 (106 reviews)
Reviewer's quote

...I attempted to send them an email via their website but can't since I'm not a member. The kicker to this entire story- the location this occurred at is 5/3 TRAINING LOCATION!..

Julie P

...I asked for a phone number and was told to visit the BMO Harris website. In addition, the door to the tellers and all the money is wide open for anyone to walk into. This is the most useless branch especially the bankers and the manager who could care less..

PissedConsumer1572667

Fifth Third Bank and BMO Harris Bank Pros and Cons

Pros
  • That i stood my ground
  • Customer service
  • Website online banking
  • Local manager
  • When they were m and i
  • Atm network
Cons
  • Awful customer service
  • Fees
  • Not professional
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior

Fifth Third Bank and BMO Harris Bank Most Positive Reviews

Top rated reviews
5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

Fifth Third Bank and BMO Harris Bank Most Critical Reviews

Lowest rated reviews
1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

Fifth Third Bank and BMO Harris Bank Latest Reviews

Recent published reviews

IM ABOUT TO GO THROUGH A DISPUTE NOW. I HOPE I DONT GO THROUGH ANY OF THIS UNPROFESSIONALISM. DIET PLACE TOOK $280 OUT O...

Read all 503 reviews
1

They deny you access to your online banking at will...and it's easier for a carmel to go through the hole of a new than...

Read all 271 reviews

Fifth Third Bank and BMO Harris Bank Products and Services

Most reviewed product and services
  • Fifth Third Bank Account (84 reviews)
  • Fifth Third Bank Loan (79 reviews)
  • Fifth Third Bank Checking Account (73 reviews)
  • Bmo Harris Bank Checking Account (35 reviews)
  • Bmo Harris Bank Customer Care (24 reviews)
  • Bmo Harris Bank Online Banking (23 reviews)