PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
Fifth Third Bank

BMO Harris Bank and Fifth Third Bank Overview

Total reviews
289
569
Company responses
0
0
Issues resolved
1
2

BMO Harris Bank and Fifth Third Bank Consumer Ratings

Rank
120 out of 711 in Banks category
92 out of 711 in Banks category
Customer service
73 in category
No votes
Product or Service Quality
92 in category
No votes
Website
103 in category
No votes
Reliability
96 in category
No votes

BMO Harris Bank and Fifth Third Bank Rating Details

Customer service
1.4 (142 reviews)
No votes
Reviewer's quote

Customer service had no idea why and could not help other than to tell me to start over. This was the least of my problems. Once I finally got the account funded, I have been locked out of my account 4-5 times in about 4 months with no way to directly access my account and no explanation why this...

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...Terrible customer service and a poor representation Ms. Santana!..

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Product or Service Quality
1.3 (119 reviews)
No votes
Reviewer's quote

...Same thing with customer service number. Talked again to the branch - they do not know!! They can help me apply for a mortgage, but after that the service disappears. Extremely unhelpful and uncaring..

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Their customer service is the worst, highly unprofessional and rude. It's like their management hand picked mentally challenged and retarded personal who can not answer a simple question, don't even try asking them to do some minor banking. They got me so frustrated and mad with their stupidity...

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Website
1.6 (114 reviews)
No votes
Reviewer's quote

...You have to use their expressloanpay website and cannot use their banking website. I have gotten numerous calls from their collection department stating that i missed a payment in march. I called them 4 times to tell them that the payments were not going through...

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They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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Reliability
1.2 (109 reviews)
No votes
Reviewer's quote

I was interested in refinancing my home. Final interested given was higher than originally stated. I requested information on amount loan would cost and was send the application instead. I literally was opening the application as I was talking with the loan officer, Vince Palermo. We went through...

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So i called at 5:19 Eastern Standard Time and i am routed to the Philippines!!!!!!! Really Fifth Third you should be ashamed of yourselves to continue to have jobs and employ folks not in the U.S.A. I guess you haven't received the unemployment jobs report for May 2020 or you just do not care.I...

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BMO Harris Bank and Fifth Third Bank Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • No pro
  • Customer service
  • That i stood my ground
  • Nice people at local branch
Cons
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior
  • Awful customer service
  • Fees
  • Dont value their customers like they should

BMO Harris Bank and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

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5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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5

On or about April 10th my checking account was raided for >;;$19 K. That went so well on or about the 14th they trans...

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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BMO Harris Bank and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

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1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

My auto loan was late BMO repossessed my car on a Tuesday. I got to work Tuesday morning paid the amount due online...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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BMO Harris Bank and Fifth Third Bank Latest Reviews

Recent published reviews
1.4

I think the excuses that customers get every time they call your bank are disgusting. I called to get a payoff on my tru...

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1

PissedconsumerRespect I'm responding to your email asking has if FifthThird Bank hasn't reached out to me personalty. My...

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1.4

I was interested in refinancing my home. Final interested given was higher than originally stated. I requested...

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No votes

I purchased a vehicle from a reputable local Kansas City dealership January 9, 2018. I began with a Credit Score of 808....

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BMO Harris Bank and Fifth Third Bank Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (37 reviews)
  • Bmo Harris Bank Customer Care (25 reviews)
  • Bmo Harris Bank Auto Loan (23 reviews)
  • Fifth Third Bank Account (89 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (78 reviews)