PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Bank and BMO Harris Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Bank
BMO Harris Bank

Chase Bank and BMO Harris Bank Overview

Total reviews
1633
271
Company responses
0
0
Issues resolved
6
1

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1633 reviews. It is 1362 reviews more than BMO Harris Bank received since Dec 4, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chase Bank customer support team and BMO Harris Bank customer service.

Chase Bank and BMO Harris Bank Consumer Ratings

Rank
91 out of 921 in Banks category
112 out of 921 in Banks category
Customer service
99 in category
80 in category
Product or Service Quality
37 in category
89 in category
Website
46 in category
100 in category

According to consumer ratings and reviews, Chase Bank ranks 21 points higher in the Banks category than BMO Harris Bank. People gave Chase Bank 1.3 stars for Customer service criterion in Banks category and it is 115 points higher than the worst rated brand in this category. At the same time, BMO Harris Bank was rated 1.4 stars for Customer service criterion in this category and it is 134 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Chase Bank has a higher rating than BMO Harris Bank. Regarding Website criterion, consumers gave Chase Bank 2 stars and it is 79% greater than other in category. BMO Harris Bank however was rated 1.6 stars and it is 53% greater than other in category.

Chase Bank and BMO Harris Bank Rating Details

Customer service
1.3 (450 reviews)
1.4 (129 reviews)
Reviewer's quote

I then get in touch with customer service who says because it wasn't within 21 days they couldn't do anything (this was a bonus I was supposed to receive on day 90 so how was I to know on day 21 I wasn't going to be receiving it?). They put me through to the Executive Office as they have more...

Jezelle

...and it's easier for a carmel to go through the hole of a new than for you to get a password reset within 24 hours! Customer service is zero!..

PissedConsumer1757494
Product or Service Quality
1.6 (381 reviews)
1.3 (110 reviews)
Reviewer's quote

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

PissedConsumer1711534

Customer service is horrendous. You have to wait 20-30 minutes to speak to someone and then the reps are clueless (you get "I don't know" many times). Be warned also that the bank only wants small depositors...

SCOTT D
Website
2 (351 reviews)
1.6 (106 reviews)
Reviewer's quote

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B

...I asked for a phone number and was told to visit the BMO Harris website. In addition, the door to the tellers and all the money is wide open for anyone to walk into. This is the most useless branch especially the bankers and the manager who could care less..

PissedConsumer1572667

Chase Bank and BMO Harris Bank Pros and Cons

Pros
  • Convenience
  • Having atms everywhere
  • Website
  • Local manager
  • When they were m and i
  • Atm network
Cons
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior

Chase Bank and BMO Harris Bank Most Positive Reviews

Top rated reviews
5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

Chase Bank and BMO Harris Bank Most Critical Reviews

Lowest rated reviews
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

Chase Bank and BMO Harris Bank Latest Reviews

Recent published reviews
1

THE WORSE BANK I HAVE DEALT WITH IF I NEW THIS BANK WAS TIED TO MY AMAZON CARD I WOULD NEVER GOTTEN THE CARD THEY...

Read all 1633 reviews
1

They deny you access to your online banking at will...and it's easier for a carmel to go through the hole of a new than...

Read all 271 reviews

Chase Bank and BMO Harris Bank Products and Services

Most reviewed product and services
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (192 reviews)
  • Chase Bank Mortgage (166 reviews)
  • Bmo Harris Bank Checking Account (34 reviews)
  • Bmo Harris Bank Customer Care (24 reviews)
  • Bmo Harris Bank Online Banking (23 reviews)