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BMO Harris Bank
Chase Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

BMO Harris Bank

BMO Harris Bank

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
Rank
108 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    14:31
  • ISSUES RESOLVED
    33%
Top Products and Services
1.6
34 reviews
1.4
23 reviews
1.2
21 reviews
Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1617 TOTAL REVIEWS
Rank
82 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    642
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
225 reviews
1.4
191 reviews
1.5
166 reviews

How would you compare BMO Harris Bank vs Chase Bank?

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Anonymous
#1360510

I only ever had a credit card from Chase, and the very first time I used it, I wanted to make a balance transfer from an older card. The Chase limit was $800 and the other card's balance was somewhere between $500-$600.

I told Chase to transfer the whole balance--then was shocked to discover I was still getting a bill from the old card.

Chase had decided to only transfer $500 of what I told them to so I would still "have some spending money." (Just like BMO is restricting my cash advances even when they don't come anywhere near the card limit). So I had TWO credit card bills to pay instead of one, and a late fee on my old one because I thought it had been paid off!!

I paid Chase off as quickly as I could and closed the account and haven't been back.

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