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BMO Harris Bank

1.4
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 239 TOTAL REVIEWS
Rank
101 out of 996
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    11:45
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
30 reviews
1.2
20 reviews
1.4
20 reviews

Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1583 TOTAL REVIEWS
Rank
73 out of 996
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    587
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    20%
Top Products and Services
1.4
223 reviews
1.4
191 reviews
1.5
166 reviews

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Anonymous
#1360510

I only ever had a credit card from Chase, and the very first time I used it, I wanted to make a balance transfer from an older card. The Chase limit was $800 and the other card's balance was somewhere between $500-$600.

I told Chase to transfer the whole balance--then was shocked to discover I was still getting a bill from the old card.

Chase had decided to only transfer $500 of what I told them to so I would still "have some spending money." (Just like BMO is restricting my cash advances even when they don't come anywhere near the card limit). So I had TWO credit card bills to pay instead of one, and a late fee on my old one because I thought it had been paid off!!

I paid Chase off as quickly as I could and closed the account and haven't been back.

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