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BMO Harris Bank

1.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 189 TOTAL REVIEWS
Rank
118 out of 604
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    18:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
20 reviews
1.1
18 reviews
1.5
17 reviews

Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1545 TOTAL REVIEWS
Rank
69 out of 604
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    436
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:38
  • ISSUES RESOLVED
    24%
Top Products and Services
1.4
210 reviews
1.4
189 reviews
1.5
165 reviews

How do you compare BMO Harris Bank vs Chase Bank?

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Anonymous
#1360510

I only ever had a credit card from Chase, and the very first time I used it, I wanted to make a balance transfer from an older card. The Chase limit was $800 and the other card's balance was somewhere between $500-$600.

I told Chase to transfer the whole balance--then was shocked to discover I was still getting a bill from the old card.

Chase had decided to only transfer $500 of what I told them to so I would still "have some spending money." (Just like BMO is restricting my cash advances even when they don't come anywhere near the card limit). So I had TWO credit card bills to pay instead of one, and a late fee on my old one because I thought it had been paid off!!

I paid Chase off as quickly as I could and closed the account and haven't been back.

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