PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
Chase Bank

BMO Harris Bank and Chase Bank Overview

Total reviews 300 1758
Company responses 0 0
Issues resolved 1 9

BMO Harris Bank and Chase Bank Consumer Ratings

Rank
132 out of 740 in Banks category
103 out of 740 in Banks category
Customer service
82 in category
113 in category
Product or Service Quality
105 in category
51 in category
Website
124 in category
74 in category
Reliability
108 in category
78 in category

BMO Harris Bank and Chase Bank Rating Details

Customer service
1.4 (149 reviews)
1.2 (518 reviews)
Reviewer's quote

Customer service had no idea why and could not help other than to tell me to start over. This was the least of my problems. Once I finally got the account funded, I have been locked out of my account 4-5 times in about 4 months with no way to directly access my account and no explanation why this...

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I started receiving calls from customer service with no detail, just saying I needed to call the number that was on the back of my card. I called and spoke with someone that was difficult to understand and she explained to me that they had blocked my card because of non payment. I said, "Seriously,...

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Product or Service Quality
1.3 (124 reviews)
1.5 (453 reviews)
Reviewer's quote

...Same thing with customer service number. Talked again to the branch - they do not know!! They can help me apply for a mortgage, but after that the service disappears. Extremely unhelpful and uncaring..

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The customer service representative are so uncompetitive. They are good for nothing Don't ever call customer service..

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Website
1.6 (121 reviews)
2 (409 reviews)
Reviewer's quote

I can't even my my mortgage online! The website even makes reference to Netscape! I didn't think anybody used it anymore. Very poorly designed, unfriendly, and pretty much useless..

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They put my business account on "restriction" because they sent me a "secure message" through their website. This "secure message" inbox doesn't show up on their website's home page or app's home page. And I didn't get an email, text, or phone call to say check my secure messages...

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Reliability
1.2 (116 reviews)
1.3 (376 reviews)
Reviewer's quote

Employees are rude and poorly trainedBanking app is horrible, filled with error messages and pop ups of we are experiencing technical difficultiesThis bank is one of the worst I have dealt with. Very similar to Wells Fargo.

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This past Wed. afternoon when my wife and I had a meeting with our Private Client Financial advisor for our semi-annual review. We spent over an hour for this meeting and half way through the meeting I had the urged to use the restroom and when I stepped out of the office to ask a banker to open...

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BMO Harris Bank and Chase Bank Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • No pro
  • Having atms everywhere
  • Convenience
  • When chase cared about customers
Cons
  • Customer service
  • Unprofessional behavior
  • Telephone assisstance
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

BMO Harris Bank and Chase Bank Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

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5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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5

On or about April 10th my checking account was raided for >;;$19 K. That went so well on or about the 14th they trans...

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5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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BMO Harris Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

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1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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1

My auto loan was late BMO repossessed my car on a Tuesday. I got to work Tuesday morning paid the amount due online...

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1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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BMO Harris Bank and Chase Bank Latest Reviews

Recent published reviews
1

Employees are rude and poorly trained
Banking app is horrible, filled with error messages and pop ups of we are experienc...

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3.2

This past Wed. afternoon when my wife and I had a meeting with our Private Client Financial advisor for our semi-annual...

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1.2

RI have been with Harris for many years. It really sucks now. Their automated phone lines are constantly being changed,...

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1

So I have had an Amazon Prime credit card through Chase for approximately 7 years. In all that time I have never been...

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BMO Harris Bank and Chase Bank Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (39 reviews)
  • Bmo Harris Bank Customer Care (25 reviews)
  • Bmo Harris Bank Online Banking (24 reviews)
  • Chase Bank Account (231 reviews)
  • Chase Bank Credit Card (205 reviews)
  • Chase Bank Mortgage (168 reviews)