PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
Chase Bank

BMO Harris Bank and Chase Bank Overview

Total reviews
268
1629
Company responses
0
0
Issues resolved
1
6

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1629 reviews. It is 1361 reviews more than BMO Harris Bank received since Dec 4, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with BMO Harris Bank customer support team and Chase Bank customer service.

BMO Harris Bank and Chase Bank Consumer Ratings

Rank
113 out of 1027 in Banks category
87 out of 1027 in Banks category
Customer service
77 in category
95 in category
Staff
63 in category
87 in category
Product or Service Quality
87 in category
36 in category

According to consumer ratings and reviews, Chase Bank ranks 26 points higher in the Banks category than BMO Harris Bank. People gave BMO Harris Bank 1.4 stars for Customer service criterion in Banks category and it is 136 points higher than the worst rated brand in this category. At the same time, Chase Bank was rated 1.3 stars for Customer service criterion in this category and it is 118 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that BMO Harris Bank has a higher rating than Chase Bank. Regarding Product or Service Quality criterion, consumers gave BMO Harris Bank 1.3 stars and it is 59% greater than other in category. Chase Bank however was rated 1.6 stars and it is 83% greater than other in category.

BMO Harris Bank and Chase Bank Rating Details

Customer service
1.4 (126 reviews)
1.3 (448 reviews)
Reviewer's quote

...What is the point of a customer service line if you can't actually assist anyone over the phone?..

PissedConsumer1671342

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

PissedConsumer1711534
Staff
1.6 (109 reviews)
1.4 (323 reviews)
Reviewer's quote

Bad bank incompetent staff and rude. Go to another bank. I am pulling out...

PissedConsumer949241

..." Their staff boast about how big their bank is again and again. that does not impress me. It is important that you think carefully when you choose a bank...

PissedConsumer1445824
Product or Service Quality
1.3 (107 reviews)
1.6 (379 reviews)
Reviewer's quote

...I bank with the Park Ridge location and have always found the service above all others..

PissedConsumer1707065

I wish to file complaint against phone customer service rep named Cindy, she rudely talked e my 100 yr old mom, she refused to talk to me. I am an authorized user on the account. She hassled both of us and referred me to fair depy saying I can’t use card 4833-1602–0178–3674...

PissedConsumer1687344

BMO Harris Bank and Chase Bank Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • Atm network
  • Convenience
  • Having atms everywhere
  • Online banking
Cons
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

BMO Harris Bank and Chase Bank Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

BMO Harris Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
No votes
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

BMO Harris Bank and Chase Bank Latest Reviews

Recent published reviews

I recently set up automatic loan payments and its due on the third of the month, I understand that last month the 3rd...

Read all 268 reviews
1

My 35 year old son passed unexpectedly last summer, unmarried and intestate. He had many accounts, USAA, Wells Fargo,...

Read all 1629 reviews

BMO Harris Bank and Chase Bank Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (34 reviews)
  • Bmo Harris Bank Customer Care (24 reviews)
  • Bmo Harris Bank Auto Loan (21 reviews)
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (191 reviews)
  • Chase Bank Mortgage (166 reviews)