PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blurb
Xlibris

Blurb and Xlibris Overview

Total reviews 78 548
Company responses 0 0
Issues resolved 2 1

Blurb and Xlibris Consumer Ratings

Rank
116 out of 508 in Periodicals & Publishing category
181 out of 508 in Periodicals & Publishing category
Customer service
126 in category
116 in category
Website
73 in category
141 in category
Product or Service Quality
137 in category
139 in category
Price Affordability
97 in category
172 in category

Blurb and Xlibris Rating Details

Customer service
1.4 (37 reviews)
1.5 (190 reviews)
Reviewer's quote

UNABLE TO CONTACT CUSTOMER SERVICE FOR THREE WEEKS..

Read full review

...No replies on the matter, just the usual "mail to the customer service or give us a call"...

Read full review
Website
2.6 (29 reviews)
1.9 (177 reviews)
Reviewer's quote

...When i checked your website it said it was delivered May 15, 2002. She said she did not receive the cookbook. I have contacted USPS...

Read full review

I recently renewed my website (www. budhunton. com) and it stopped working about a week or so ago...

Read full review
Product or Service Quality
1.6 (28 reviews)
1.6 (188 reviews)
Reviewer's quote

...Incredibly bad customer service, I am being totally ignored..

Read full review

As far as quality goes, the books were well done and the process was reasonably smooth, I was satisfied. But after that, it seems clear that Xlibris is primarily interested in getting more money out of me, through frequent calls about me purchasing more of my books, or worse, Marketing services...

Read full review
Price Affordability
2.6 (27 reviews)
1.6 (176 reviews)
Reviewer's quote

...Book as I couldn't afford the Photo Book, they declined the 50% discount but offered me 30% discount and didn't Honor that at all either-I had to pay full price for a proof copy they kept telling me I should do-which is what I planned to but they made that impossible too. Will see how the proof copy arrives to me as it's not a regular table book when I...

Read full review

So far, I paid over $10,000 for these services! About two weeks ago, I received another call from Tony McMillan, trying to offer me yet another service at a price, of course, which I informed him that I was not going to pay for anything else because I was flat broke! At present, one copy of my book...

Read full review

Blurb and Xlibris Pros and Cons

Pros
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Product or customer service support
  • Customer support is missing
  • Customer service
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money

Blurb and Xlibris Most Positive Reviews

Top rated reviews
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

Read full review
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

Read full review
5

On June 3, 2020, I paid for eight books by Kaliq Rashad. The total cost, as appears on my bank statement, was $63.93.
I n...

Read full review
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

Read full review

Blurb and Xlibris Most Critical Reviews

Lowest rated reviews
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

Read full review
1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

Read full review
1

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the...

Read full review
1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

Read full review

Blurb and Xlibris Latest Reviews

Recent published reviews
1.8

Blurb is quoting a shipping fee of $100 to ship 2 books to Kauai.

Read full review
2.8

Since 2010, I have been working with Xlibris on my first 3 projects. As far as quality goes, the books were well done an...

Read full review
No votes

Why should I have to pay a fee to discuss shipping fees?

Read full review
2

It is a scam. Spent over $17000 and got back around $100. They promised 100 per cent royalty and the highest was under...

Read full review

Blurb and Xlibris Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (18 reviews)
  • Blurb Printing Service (8 reviews)
  • Blurb Shipping Service (7 reviews)
  • Xlibris Publishing Service (304 reviews)
  • Xlibris Book (27 reviews)
  • Xlibris Premium Publishing Service (7 reviews)