PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snapfish and Blurb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snapfish
Blurb

Snapfish and Blurb Overview

Total reviews
251
68
Company responses
0
0
Issues resolved
2
2

Snapfish and Blurb Consumer Ratings

Rank
39 out of 290 in Photography category
106 out of 478 in Periodicals & Publishing category
Website
45 in category
52 in category
Customer service
33 in category
116 in category
Product or Service Quality
29 in category
120 in category
Diversity of Products or Services
20 in category
72 in category

Snapfish and Blurb Rating Details

Website
1.5 (109 reviews)
2.7 (25 reviews)
Reviewer's quote

...well why isn't that listed on website. ????..

Read full review

...When i checked your website it said it was delivered May 15, 2002. She said she did not receive the cookbook. I have contacted USPS...

Read full review
Customer service
1.2 (106 reviews)
1.4 (32 reviews)
Reviewer's quote

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

Read full review

...Incredibly bad customer service, I am being totally ignored..

Read full review
Product or Service Quality
1.7 (90 reviews)
1.6 (25 reviews)
Reviewer's quote

I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

Read full review

...I have been lost in a maze where they absolutely will not supply a phone # for what they call customer service. Instead they send me to this silly space. Uncool...

Read full review
Diversity of Products or Services
2.3 (89 reviews)
2.8 (20 reviews)
Reviewer's quote

...Granted, I am not a frequent user of their services but my laptop is dying and I want to get the old photos on it onto my iPad. I have made disks of them but the iPad doesn't take the disks. Therefore, an electronic option is all I have...

Read full review

Hi.... I have just received my first book . There are green casts and magenta patches on monochrome images.Can you check and reprint please?I also have another order with you at the moment...can that be checked for the same issue before it's printed?Thanks

Read full review

Snapfish and Blurb Pros and Cons

Pros
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
Cons
  • Customer service
  • Very poor hard to contact
  • As per complaint
  • Product or customer service support
  • Customer support is missing
  • Scam business

Snapfish and Blurb Most Positive Reviews

Top rated reviews
5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

Read full review
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

Read full review
3.9

I will admit I am not technically savvy. I have no interest in becoming so. In the past I could simply upload...

Read full review
5

On June 3, 2020, I paid for eight books by Kaliq Rashad. The total cost, as appears on my bank statement, was $63.93.
I n...

Read full review

Snapfish and Blurb Most Critical Reviews

Lowest rated reviews
1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

Read full review
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

Read full review
1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

Read full review
1

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the...

Read full review

Snapfish and Blurb Latest Reviews

Recent published reviews
No votes

Ordered on June 3 and est delivery on June 15, still the delivery havent reached yet. Poor service.

Read full review
2

Photo book was printed and processed by DHL on May 22, 2020. It is now June 25 and no book. As told by the courier I...

Read full review
2.2

I ordered 14 photo tiles and now snap fish is telling me they will refund me 13.18 cents.
I cant glue them or use a nail...

Read full review
No votes

Where is my order I have written three times with no response!!!
Call April Johnson 828-230-3685o
Order Number:
7852696
Paym...

Read full review

Snapfish and Blurb Products and Services

Most reviewed product and services
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (19 reviews)
  • Blurb Photo Book Printing Service (17 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Shipping Service (6 reviews)