PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blurb
Snapfish

Blurb and Snapfish Overview

Total reviews 75 257
Company responses 0 0
Issues resolved 2 2

Blurb and Snapfish Consumer Ratings

Rank
114 out of 499 in Periodicals & Publishing category
29 out of 191 in Printing category
Customer service
110 in category
22 in category
Website
61 in category
33 in category
Product or Service Quality
120 in category
21 in category
Price Affordability
84 in category
26 in category

Blurb and Snapfish Rating Details

Customer service
1.4 (36 reviews)
1.2 (109 reviews)
Reviewer's quote

UNABLE TO CONTACT CUSTOMER SERVICE FOR THREE WEEKS..

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...I really loved snapfish and usually don't have problems with customer service up until now. Simply to think that all my projects are gone or maybe the staff is not trained to resolve this issue, which is even worse..

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Website
2.6 (28 reviews)
1.5 (111 reviews)
Reviewer's quote

...When i checked your website it said it was delivered May 15, 2002. She said she did not receive the cookbook. I have contacted USPS...

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...well why isn't that listed on website. ????..

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Product or Service Quality
1.6 (28 reviews)
1.7 (92 reviews)
Reviewer's quote

...Incredibly bad customer service, I am being totally ignored..

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I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

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Price Affordability
2.6 (27 reviews)
2.3 (72 reviews)
Reviewer's quote

...Book as I couldn't afford the Photo Book, they declined the 50% discount but offered me 30% discount and didn't Honor that at all either-I had to pay full price for a proof copy they kept telling me I should do-which is what I planned to but they made that impossible too. Will see how the proof copy arrives to me as it's not a regular table book when I...

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I give up on this LAZY, UNCARING company!! They-- FAIL to provide CLEAR instructions,-- FAIL to have CHAT people who KNOW what they are doing,-- FAIL to have an email address where a customer can lay out the problem and include a screen print to clarify.I've wasted HOURS tonight trying to figure...

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Blurb and Snapfish Pros and Cons

Pros
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Product or customer service support
  • Customer support is missing
  • Customer service
  • Customer service
  • Very poor hard to contact
  • As per complaint

Blurb and Snapfish Most Positive Reviews

Top rated reviews
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

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5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

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5

On June 3, 2020, I paid for eight books by Kaliq Rashad. The total cost, as appears on my bank statement, was $63.93.
I n...

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4

I had the good fortune to speak to Roland last night re: the copy of my card being cut off. I got to him by phone becaus...

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Blurb and Snapfish Most Critical Reviews

Lowest rated reviews
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

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1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

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1

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the...

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1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

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Blurb and Snapfish Latest Reviews

Recent published reviews
4

Please give me a phone number at Blurb, so I can complete a claim to UPS for failure to deliver my order, no 805****

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No votes

Order went thru before I finished reviewing etc. i had tried to cancel last night and this am to no avail order 176914**...

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No votes

I placed an order with blurb and noticed on the confirmation that for some reason the delivery address was my old addres...

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1

I give up on this LAZY, UNCARING company!! They
-- FAIL to provide CLEAR instructions,
-- FAIL to have CHAT people who KNO...

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Blurb and Snapfish Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (18 reviews)
  • Blurb Shipping Service (7 reviews)
  • Blurb Printing Service (7 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Photo Book (16 reviews)
  • Snapfish Photo (8 reviews)