PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blurb
Snapfish

Blurb and Snapfish Overview

Total reviews
58
248
Company responses
0
0
Issues resolved
2
2

Snapfish was first mentioned on PissedConsumer on Dec 4, 2007 and since then this brand received 248 reviews. It is 190 reviews more than Blurb received since Oct 29, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Blurb customer support team than with Snapfish customer service.

Blurb and Snapfish Consumer Ratings

Rank
95 out of 599 in Periodicals & Publishing category
41 out of 369 in Photography category
Customer service
97 in category
34 in category
Product or Service Quality
107 in category
30 in category
Price Affordability
73 in category
26 in category

Blurb and Snapfish Rating Details

Customer service
1.4 (27 reviews)
1.2 (105 reviews)
Reviewer's quote

...There is no phone number to even call Customer Service for Blurb to get what was promised..

Simone G

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

TRISTIE K
Product or Service Quality
1.7 (20 reviews)
1.7 (89 reviews)
Reviewer's quote

I have a problem uploading my book and I have no way to talk to them, this customer service sucks! if only they had a chat window!..

Micheline F

...rude customer service demanding codes to verify orders...

PissedConsumer1608160
Price Affordability
2.7 (19 reviews)
2.4 (69 reviews)
Reviewer's quote

...If you follow the instruction, they will bring you to payment and once you check out, the price changed to a much higher one. Money in my credit card was deducted, but I got nothing. I emailed the customer's office and they only tried to avoid the topic...

PissedConsumer1171464

I used this site in past for travel vacation photo book. No problem. I recently used for two small photo books for reunions, purchased books. All of a sudden I keep receiving email notices saying I have unfinished books and please finish them, I looked and there were years old books which I must...

Kathy S

Blurb and Snapfish Pros and Cons

Pros
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Product or customer service support
  • Scam business
  • Customer support is missing
  • Customer service
  • Very poor hard to contact
  • As per complaint

Blurb and Snapfish Most Positive Reviews

Top rated reviews
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

Blurb and Snapfish Most Critical Reviews

Lowest rated reviews
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

Blurb and Snapfish Latest Reviews

Recent published reviews
1

ghosting borders and clipping of images, cover very bad.

Read all 58 reviews
1

THIS COMPANY IS AN ABSOLUTE JOKE. MY ORDER WAS SUPPOSED TO ARRIVE YESTERDAY AND IT IS "LOST". I'VE CONTACTED THE...

Read all 248 reviews

Blurb and Snapfish Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (16 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Publishing Software (3 reviews)
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (18 reviews)