PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blurb
Snapfish

Blurb and Snapfish Overview

Total reviews
68
251
Company responses
0
0
Issues resolved
2
2

Blurb and Snapfish Consumer Ratings

Rank
113 out of 486 in Periodicals & Publishing category
39 out of 291 in Photography category
Customer service
124 in category
32 in category
Product or Service Quality
130 in category
29 in category
Website
56 in category
44 in category
Price Affordability
86 in category
25 in category

Blurb and Snapfish Rating Details

Customer service
1.4 (32 reviews)
1.2 (106 reviews)
Reviewer's quote

...Incredibly bad customer service, I am being totally ignored..

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...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

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Product or Service Quality
1.6 (25 reviews)
1.7 (90 reviews)
Reviewer's quote

...I have been lost in a maze where they absolutely will not supply a phone # for what they call customer service. Instead they send me to this silly space. Uncool...

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I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

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Website
2.7 (25 reviews)
1.5 (109 reviews)
Reviewer's quote

...When i checked your website it said it was delivered May 15, 2002. She said she did not receive the cookbook. I have contacted USPS...

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...well why isn't that listed on website. ????..

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Price Affordability
2.5 (23 reviews)
2.4 (70 reviews)
Reviewer's quote

...Book as I couldn't afford the Photo Book, they declined the 50% discount but offered me 30% discount and didn't Honor that at all either-I had to pay full price for a proof copy they kept telling me I should do-which is what I planned to but they made that impossible too. Will see how the proof copy arrives to me as it's not a regular table book when I...

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I used this site in past for travel vacation photo book. No problem. I recently used for two small photo books for reunions, purchased books. All of a sudden I keep receiving email notices saying I have unfinished books and please finish them, I looked and there were years old books which I must...

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Blurb and Snapfish Pros and Cons

Pros
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Product or customer service support
  • Customer support is missing
  • Customer service
  • Customer service
  • Very poor hard to contact
  • As per complaint

Blurb and Snapfish Most Positive Reviews

Top rated reviews
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

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5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

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5

On June 3, 2020, I paid for eight books by Kaliq Rashad. The total cost, as appears on my bank statement, was $63.93.
I n...

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3.9

I will admit I am not technically savvy. I have no interest in becoming so. In the past I could simply upload...

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Blurb and Snapfish Most Critical Reviews

Lowest rated reviews
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

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1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

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1

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the...

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1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

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Blurb and Snapfish Latest Reviews

Recent published reviews
2

Photo book was printed and processed by DHL on May 22, 2020. It is now June 25 and no book. As told by the courier I...

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No votes

Ordered on June 3 and est delivery on June 15, still the delivery havent reached yet. Poor service.

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No votes

Where is my order I have written three times with no response!!!
Call April Johnson 828-230-3685o
Order Number:
7852696
Paym...

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2.2

I ordered 14 photo tiles and now snap fish is telling me they will refund me 13.18 cents.
I cant glue them or use a nail...

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Blurb and Snapfish Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (17 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Shipping Service (6 reviews)
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (19 reviews)