PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Blurb and Snapfish Overview

Total reviews
Company responses
Issues resolved

Snapfish was first mentioned on PissedConsumer on Dec 4, 2007 and since then this brand received 245 reviews. It is 192 reviews more than Blurb received since Oct 29, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Blurb customer support team than with Snapfish customer service.

Blurb and Snapfish Consumer Ratings

72 out of 622 in Periodicals & Publishing category
40 out of 581 in Photography category
Customer service
84 in category
32 in category
Product or Service Quality
96 in category
30 in category
44 in category
44 in category

Blurb and Snapfish Rating Details

Customer service
1.5 (24 reviews)
1.2 (105 reviews)
Reviewer's quote

...There is no phone number to even call Customer Service for Blurb to get what was promised..

Simone G

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

Product or Service Quality
1.7 (18 reviews)
1.7 (88 reviews)
Reviewer's quote

I have a problem uploading my book and I have no way to talk to them, this customer service sucks! if only they had a chat window!..

Micheline F

..." You will literally get better customer service from Walmart. Do not use Snapfish unless you truly hate yourself..

Kevin P
2.9 (18 reviews)
1.5 (107 reviews)
Reviewer's quote

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the instruction, they will bring you to payment and once you check out, the price changed to a much higher one...


...well why isn't that listed on website. ????..


Blurb and Snapfish Pros and Cons

  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
  • Scam business
  • Product or customer service support
  • There is no direct line for costumer service available
  • Customer service
  • Very poor hard to contact
  • As per complaint

Blurb and Snapfish Most Positive Reviews

Top rated reviews

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...


Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

Blurb and Snapfish Most Critical Reviews

Lowest rated reviews

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...


I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

Blurb and Snapfish Latest Reviews

Recent published reviews

They offered 50% off, but because I chose Table Book as I couldn't afford the Photo Book, they declined the 50%...

Read all 53 reviews

I used this site in past for travel vacation photo book. No problem. I recently used for two small photo books for...

Read all 245 reviews

Blurb and Snapfish Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (13 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Publishing Software (3 reviews)
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (17 reviews)