PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blurb and Ritzpix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blurb
Ritzpix

Blurb and Ritzpix Overview

Total reviews
54
35
Company responses
0
0
Issues resolved
2
0

Blurb was first mentioned on PissedConsumer on Oct 29, 2009 and since then this brand received 54 reviews. It is 19 reviews more than Ritzpix received since Mar 15, 2011.

Blurb and Ritzpix Consumer Ratings

Rank
72 out of 624 in Periodicals & Publishing category
80 out of 1004 in Media category
Customer service
84 in category
60 in category
Product or Service Quality
95 in category
38 in category
Website
43 in category
67 in category

Blurb and Ritzpix Rating Details

Customer service
1.5 (24 reviews)
1.3 (14 reviews)
Reviewer's quote

...There is no phone number to even call Customer Service for Blurb to get what was promised..

Simone G

I have long been a loyal customer of ritz retail stores and ritzpix for about 15 years. I love the quality of photos and editing tools the website offers. HOWEVER I recently uploaded 500 plus pics from vacation, spent a week editing them and was ready to check out...

PissedConsumer1333817
Product or Service Quality
1.7 (18 reviews)
1.9 (14 reviews)
Reviewer's quote

I have a problem uploading my book and I have no way to talk to them, this customer service sucks! if only they had a chat window!..

Micheline F

...I've used them in the past and they provided me a good quality product. This time I ordered photo books in time for Christmas. I've contacted them several times because I still have not received my photo books...

PissedConsumer1157428
Website
2.9 (18 reviews)
1.8 (13 reviews)
Reviewer's quote

I searched the website and found blurb. It is completely a scam website and it sucks your money. If you follow the instruction, they will bring you to payment and once you check out, the price changed to a much higher one...

PissedConsumer1171464

...On checking their status on their website, it always shows "Payment Accepted". No progress for almost 10 days. When I called customer care, I was shocked to discover that my photos were sent to a wrong address in some other state...

PissedConsumer1090562

Blurb and Ritzpix Pros and Cons

Pros
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
  • Special price of 1 cent per print
  • Site made it easy to place an order
Cons
  • Product or customer service support
  • Scam business
  • There is no direct line for costumer service available
  • Took my money and did not send me anything
  • Outrageous shipping charge at the end
  • Customer service

Blurb and Ritzpix Most Positive Reviews

Top rated reviews
5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

3.3

My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried...

Blurb and Ritzpix Most Critical Reviews

Lowest rated reviews
1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

1

I am a mom of 3 kids and my life is crazy!!! I would upload my pictures and run along and was planning to go back whe...

Blurb and Ritzpix Latest Reviews

Recent published reviews

I have tried to be in touch about a missing order and have had no reply.
There is no customer service telephone number. B...

Read all 54 reviews

Used them once, years ago. Quality of the prints was passable, but the supposed card stock was so bad I had to glue...

Read all 35 reviews

Blurb and Ritzpix Products and Services

Most reviewed product and services
  • Blurb Photo Book Printing Service (14 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Publishing Software (3 reviews)
  • Ritzpix Shipping Service (11 reviews)
  • Ritzpix Account (5 reviews)
  • Ritzpix Printing Service (2 reviews)