PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BookLocker and Blurb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BookLocker
Blurb

BookLocker and Blurb Overview

Total reviews
5
58
Company responses
0
0
Issues resolved
0
2

Blurb was first mentioned on PissedConsumer on Oct 29, 2009 and since then this brand received 58 reviews. It is 53 reviews more than BookLocker received since Oct 6, 2012.

BookLocker and Blurb Consumer Ratings

Rank
73 out of 599 in Periodicals & Publishing category
95 out of 599 in Periodicals & Publishing category
Customer service
39 in category
96 in category
Price Affordability
0 in category
71 in category
Product or Service Quality
3 in category
107 in category

According to consumer ratings and reviews, BookLocker ranks 22 points higher in the Periodicals & Publishing category than Blurb. People gave BookLocker 2.3 stars for Customer service criterion in Periodicals & Publishing category and it is 196 points higher than the worst rated brand in this category. At the same time, Blurb was rated 1.4 stars for Customer service criterion in this category and it is 139 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that BookLocker has a higher rating than Blurb. Regarding Product or Service Quality criterion, consumers gave BookLocker 5 stars and it is 99% greater than other in category. Blurb however was rated 1.7 stars and it is 54% greater than other in category.

BookLocker and Blurb Rating Details

Customer service
2.3 (3 reviews)
1.4 (27 reviews)
Reviewer's quote

...? I also emailed their customer services but have had no reply. I'm assuming the transaction did not go through - either way, this order is now cancelled as I'll be purchasing the book via Amazon with an instant download and instant email confirmation. ..

PissedConsumer1083429

...There is no phone number to even call Customer Service for Blurb to get what was promised..

Simone G
Price Affordability
5 (1 review)
2.7 (19 reviews)
Reviewer's quote

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Booklocker, that I published my next four books with Booklocker. As you may have already guessed, my current book project will be published by Angela and her crew. Down the road,...

Bob B

...If you follow the instruction, they will bring you to payment and once you check out, the price changed to a much higher one. Money in my credit card was deducted, but I got nothing. I emailed the customer's office and they only tried to avoid the topic...

PissedConsumer1171464
Product or Service Quality
5 (1 review)
1.7 (20 reviews)
Reviewer's quote

No items

I have a problem uploading my book and I have no way to talk to them, this customer service sucks! if only they had a chat window!..

Micheline F

BookLocker and Blurb Pros and Cons

Pros
No votes
  • Very easy to install and save project
  • Relatively easy to submit projects
  • Speed of printing and delivery
Cons
  • Lack of response
  • Product or customer service support
  • Scam business
  • Customer support is missing

BookLocker and Blurb Most Positive Reviews

Top rated reviews
5

Ten years ago, Booklocker helped me publish my first book. I was so impressed with Angela Hoy, the fearless leader at Bo...

5

By mistake I have missed a page. The lay out is consequently out of sinc. My best suggestion is to remove 1 page to...

BookLocker and Blurb Most Critical Reviews

Lowest rated reviews
1

I ordered an eBook this morning and received the message "Thank you for placing an order with us! We're processing your...

1

Recently tried to publish my book with Blurb. They give one price in selecting paper, pages, etc, then AFTER you upload...

BookLocker and Blurb Latest Reviews

Recent published reviews
1

I can find no way to contact them. I have five edited novels; three are a trilogy, and two are stand alone novels. I hav...

Read all 5 reviews
1

ghosting borders and clipping of images, cover very bad.

Read all 58 reviews

BookLocker and Blurb Products and Services

Most reviewed product and services
  • Booklocker Publishing Service (1 review)
  • Blurb Photo Book Printing Service (16 reviews)
  • Blurb Printing Service (7 reviews)
  • Blurb Publishing Software (3 reviews)