PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluemercury and Nordstrom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluemercury
Nordstrom

Bluemercury and Nordstrom Overview

Total reviews
25
219
Company responses
0
0
Issues resolved
1
0

Bluemercury and Nordstrom Consumer Ratings

Rank
189 out of 912 in Cosmetics and Personal Care category
247 out of 2056 in Footwear and Clothing category
Customer service
185 in category
No votes
Advertised vs Delivered
181 in category
No votes
Discounts and Special Offers
208 in category
No votes
Website
212 in category
No votes

Bluemercury and Nordstrom Rating Details

Customer service
1.3 (12 reviews)
No votes
Reviewer's quote

...I have never heard of such poor customer service. I expect to hear from someone 415 505 8885. Shari Shryock..

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simply no customer service with online orders..

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Advertised vs Delivered
1.3 (10 reviews)
No votes
Reviewer's quote

I am a frequent customer of Bluemercury. I recently.bought over $400.00 of.products which promised me a gift bag and #4 $20.00 Gift Cards as promised in a promotion. I received my order but no cards and no gift bag. I have tried contacting by way of email 2x. And by calling corporate for an answer...

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I purchased online two tanks( bar code 439103337124) only one tank delivered in a plastic food bag with no receipt or return instruction. the size looks like for a kid. Spent hours waiting for customer service, unsuccessful..

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Discounts and Special Offers
1.2 (9 reviews)
No votes
Reviewer's quote

...“extended”, but the promo code still doesn’t work! I think they’re just directing traffic to their website, and have no intentions of honoring the discounts they...

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I bought my sister a special Birthday present to celebrate her 60th Birthday. I ordered it Gift wrapped with a card. I know in these lockdown times its hard and this is trivial but I was trying to still make it special..

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Website
1.6 (9 reviews)
No votes
Reviewer's quote

Placed an order over a week ago and they still havent shipped it out yet. They claim its due to the virus but I ordered several other things in the previous weeks and those shipped out within two days. Customer service is near impossible to reach and when you do they say it will be shipped soon....

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...completed putting three items worth more than $100 in my shopping cart, I decided to apply for a Nordstrom's credit card, lured by this false statement at the website for Nordstrom coupons: Plus, get a $40 bonus Note when you spend $100 at Nordstrom with your new Nordstrom card the day you're approved. I signed up for the ...

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Bluemercury and Nordstrom Pros and Cons

Pros
No votes
  • Good variety
  • Good brands
  • Location
Cons
  • Awful service
  • Attitude and non professional atmosphere
  • Manager
  • Bad customer service
  • Manner in which i was treated
  • Taking a political stance

Bluemercury and Nordstrom Most Positive Reviews

Top rated reviews
5

Gave explanation of delay on shipment

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5

After purchasing 3 suits,3 sport jackets; 6 pairs of slacks ; 6 shirts; ties, etc. for Boys 8 to 12: The tailor (who wa...

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4

I ordered Esti Lauder lipstick in my favorite color. I have used Esti Lauder for years. I received it with no problem....

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5

Your dropping I. Trump so I'm dropping you! I will never shop at Nordstrom again!

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Bluemercury and Nordstrom Most Critical Reviews

Lowest rated reviews
1

Using the online shopping-I had need to call customer service, having received an email requesting me to do so, to...

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1

I placed many orders online with Nordstrom's through out the years. Also shopped at the store which I like the one in Wh...

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1

For a company that claims they are higher end than Sephora they sure have some work to do customer service wise.
I had bo...

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1

I ordered two orders from nordstrom from their website but has been canceled, asked them and also left a voice mail on...

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Bluemercury and Nordstrom Latest Reviews

Recent published reviews
1

After waiting for 32 minutes and going from Cue #2 to Cue #1, I was notified you won't take the call and I should leave...

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No votes

I talk to someone about this before, today she's telling me the northroom doesn't do that

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1

I am a frequent customer of Bluemercury. I recently.bought over $400.00 of.products which promised me a gift bag and #4...

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No votes

My major complaint is, I've tried calling Nordstrom Customer Service this past week since Monday at all different times...

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Bluemercury and Nordstrom Products and Services

Most reviewed product and services
  • Bluemercury Customer Care (9 reviews)
  • Bluemercury Deal (1 review)
  • Nordstrom Customer Care (25 reviews)
  • Nordstrom Shipping Service (16 reviews)
  • Nordstrom Manager (15 reviews)