PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ipage and Bluehost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ipage
Bluehost

Ipage and Bluehost Overview

Total reviews
97
127
Company responses
0
0
Issues resolved
0
0

Ipage and Bluehost Consumer Ratings

Rank
31 out of 169 in Hosting category
42 out of 169 in Hosting category
Customer service
22 in category
16 in category
Website
27 in category
30 in category
Exchange, Refund and Cancellation Policy
22 in category
20 in category
Price Affordability
31 in category
36 in category

Ipage and Bluehost Rating Details

Customer service
1.2 (54 reviews)
1.3 (83 reviews)
Reviewer's quote

Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

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In the past, I always received prompt, courteous customer service. Now, the call center has been moved oversees and there is a language barrier. The Control Panel has been changed from being very user friendly to extremely difficult to navigate --in order to change billing from Auto-Renew to Manual...

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Website
1.7 (47 reviews)
1.6 (74 reviews)
Reviewer's quote

...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

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two-cents, experience and complaint about the hosting company because they blocked the website even though it was paid thru 2021. So, for Bluehost, from my experience I'd say buyer beware –their promotions may seem all candy and roses (low price etc) but beware as the saying goes: “if it smells...

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Exchange, Refund and Cancellation Policy
1.2 (45 reviews)
1.2 (66 reviews)
Reviewer's quote

...I was trying to be reasonable by saying that they could keep a month's hosting and refund me 11 months. They simply stated no refund for renewals. I tried to explain the situation again and repeated the offer but the simple reply was no refund...

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...was taken 14 days early, and given that I wish to cancel the hosting service and do not wish the renewal to take place on 25 April 2020, I would like you to refund the amount in full. I have already cancelled the hosting service on the website, but the date of effect is showing as 25 April 2023. I have also raised a...

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Price Affordability
1.9 (42 reviews)
1.7 (69 reviews)
Reviewer's quote

Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

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...I cancelled my hosting renewal because not only had the price increased 3 fold but their website was impossible to use. I had to ask a friend who builds websites for a living to help install wordpress as their one-click install didn't work..

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Ipage and Bluehost Pros and Cons

Pros
  • Website uptime and speed
  • Price
  • Old ipage
  • Some of their staff were courteous
  • Polite agents
  • Cancelling
Cons
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Unreliable

Ipage and Bluehost Most Positive Reviews

Top rated reviews
5

via phone they helped me with everything. really quick and good!

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3.8

Y no hablo inglés, por favor necesito que me atienda una persona que hable español

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3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

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3.3

Bluehost lost all of our 8 websites last week, they said it was a bad drive error. All of our content was wiped out....

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Ipage and Bluehost Most Critical Reviews

Lowest rated reviews
1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

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1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

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1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

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1

Had several problems with bluehost, but as I had different domains, I kept my account. Now they took down all my website...

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Ipage and Bluehost Latest Reviews

Recent published reviews
1

I asked iPage why the Site Lock symbol is not displayed on my web page.They didn't respond. Didn't have the courtesy to...

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1.1

In the past, I always received prompt, courteous customer service. Now, the call center has been moved oversees and ther...

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1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

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2.3

Bounced emails, willing but ineffective customer service, failure to EVER escalate tech support beyond Level 1. They pro...

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Ipage and Bluehost Products and Services

Most reviewed product and services
  • Ipage Web Hosting (56 reviews)
  • Ipage Customer Care (2 reviews)
  • Ipage Technical Support (1 review)
  • Bluehost Web Hosting (59 reviews)
  • Bluehost Customer Care (17 reviews)
  • Bluehost Domain Service (7 reviews)