PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluehost and Ipage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluehost
Ipage

Bluehost and Ipage Overview

Total reviews 129 97
Company responses 0 0
Issues resolved 0 0

Bluehost and Ipage Consumer Ratings

Rank
43 out of 172 in Hosting category
31 out of 172 in Hosting category
Customer service
13 in category
20 in category
Reliability
28 in category
20 in category
Website
29 in category
27 in category
Price Affordability
35 in category
32 in category

Bluehost and Ipage Rating Details

Customer service
1.3 (85 reviews)
1.2 (54 reviews)
Reviewer's quote

In the past, I always received prompt, courteous customer service. Now, the call center has been moved oversees and there is a language barrier. The Control Panel has been changed from being very user friendly to extremely difficult to navigate --in order to change billing from Auto-Renew to Manual...

Read full review

Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

Read full review
Reliability
1.1 (78 reviews)
1.5 (36 reviews)
Reviewer's quote

I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone number for Canadians and it is not toll free so Ive called this number maybe 15 times got a phone bill over $300 dollars. Without rambling on...how hard can it be to get a 1-800 phone...

Read full review

16 contacts to help centre --5 e mails --10 days still not fixedWebsite-- now worse than before.First problem Adding new work to www.greatravelimages.comadds new page ok---Publish fineThen add with image and words -- Does not publishHave explained to the agents/experts --You have to test with lots...

Read full review
Website
1.6 (76 reviews)
1.7 (47 reviews)
Reviewer's quote

My website was hacked and I have received no support from Bluehost. They de-activated my account and left me with no way to access my cPanel to try to resolve the issue. It's impossible to get a human on the phone..

Read full review

...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

Read full review
Price Affordability
1.7 (71 reviews)
1.9 (42 reviews)
Reviewer's quote

So, for Bluehost, from my experience I'd say buyer beware –their promotions may seem all candy and roses (low price etc) but beware as the saying goes: “if it smells like a too good to be true - it probably is” –For example, - when I called customer service (several times) to help with the problem...

Read full review

Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

Read full review

Bluehost and Ipage Pros and Cons

Pros
  • Some of their staff were courteous
  • Polite agents
  • Cancelling
  • Website uptime and speed
  • Price
  • Old ipage
Cons
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Unreliable
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved

Bluehost and Ipage Most Positive Reviews

Top rated reviews
3.8

Y no hablo inglés, por favor necesito que me atienda una persona que hable español

Read full review
5

via phone they helped me with everything. really quick and good!

Read full review
3.3

Bluehost lost all of our 8 websites last week, they said it was a bad drive error. All of our content was wiped out....

Read full review
3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

Read full review

Bluehost and Ipage Most Critical Reviews

Lowest rated reviews
1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

Read full review
1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

Read full review
1

Had several problems with bluehost, but as I had different domains, I kept my account. Now they took down all my website...

Read full review
1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

Read full review

Bluehost and Ipage Latest Reviews

Recent published reviews
1

I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone...

Read full review
1

I asked iPage why the Site Lock symbol is not displayed on my web page.They didn't respond. Didn't have the courtesy to...

Read full review
1

My website was hacked and I have received no support from Bluehost. They de-activated my account and left me with no...

Read full review
1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

Read full review

Bluehost and Ipage Products and Services

Most reviewed product and services
  • Bluehost Web Hosting (60 reviews)
  • Bluehost Customer Care (17 reviews)
  • Bluehost Domain Service (7 reviews)
  • Ipage Web Hosting (56 reviews)
  • Ipage Customer Care (2 reviews)
  • Ipage Technical Support (1 review)