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Bluehost

Hosting
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $75.5K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Diversity of Products or Services
Privacy and Data Security
  • Some of their staff were courteous 2
  • Cancelling 2
  • Tickets 1
  • Responded to my email 1
  • I liked them before they outsourced support 1

Customers don't like

  • Useless customer support or 24 hour claim4
  • Technical support3
  • Service delivery3
  • Constant errors3
  • Unreliable2
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Hostgator

Hosting
  • 1 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $817 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Privacy and Data Security
  • Price 5
  • Original setup 3
  • Start of the service 2
  • Server reliability 2
  • Easy to navigate and use 2

Customers don't like

  • Customer service5
  • Time wasted3
  • Support3
  • Chat service3
  • Worst customer support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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