PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoDaddy and Bluehost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoDaddy
Bluehost

GoDaddy and Bluehost Overview

Total reviews 350 130
Company responses 0 0
Issues resolved 3 0

GoDaddy and Bluehost Consumer Ratings

Rank
37 out of 175 in Hosting category
43 out of 175 in Hosting category
Customer service
20 in category
14 in category
Website
31 in category
32 in category
Exchange, Refund and Cancellation Policy
24 in category
22 in category
Price Affordability
35 in category
36 in category

GoDaddy and Bluehost Rating Details

Customer service
1.2 (200 reviews)
1.3 (85 reviews)
Reviewer's quote

I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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In the past, I always received prompt, courteous customer service. Now, the call center has been moved oversees and there is a language barrier. The Control Panel has been changed from being very user friendly to extremely difficult to navigate --in order to change billing from Auto-Renew to Manual...

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Website
1.6 (179 reviews)
1.6 (76 reviews)
Reviewer's quote

I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it to migrate over, and refuse to refund my money, I had paid them $947 for 3 years of hosting and $99. 99 to migrate my site over...

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I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone number for Canadians and it is not toll free so Ive called this number maybe 15 times got a phone bill over $300 dollars. Without rambling on..

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Exchange, Refund and Cancellation Policy
1.2 (166 reviews)
1.2 (68 reviews)
Reviewer's quote

I'm requesting for a refund that you've charged last September 10, 2020, at even for the last year. I've already cancelled my product because the card I've charged is not mine. Can you refund thus asap..

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...was taken 14 days early, and given that I wish to cancel the hosting service and do not wish the renewal to take place on 25 April 2020, I would like you to refund the amount in full. I have already cancelled the hosting service on the website, but the date of effect is showing as 25 April 2023. I have also raised a...

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Price Affordability
1.7 (164 reviews)
1.7 (71 reviews)
Reviewer's quote

...I agreed and then he showed me the full price again. Insisted I should pay and get this immediately. Very rude pushing and would not stop insisting it was 80% off when I showed him it was not...

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So, for Bluehost, from my experience I'd say buyer beware –their promotions may seem all candy and roses (low price etc) but beware as the saying goes: “if it smells like a too good to be true - it probably is” –For example, - when I called customer service (several times) to help with the problem...

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GoDaddy and Bluehost Pros and Cons

Pros
  • No like
  • Tech support
  • Available 24hrs7days
  • Some of their staff were courteous
  • Polite agents
  • Cancelling
Cons
  • Poor customer service
  • Scammed me
  • Questionable ethics
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Unreliable

GoDaddy and Bluehost Most Positive Reviews

Top rated reviews
5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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3.8

Y no hablo inglés, por favor necesito que me atienda una persona que hable español

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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3.3

Bluehost lost all of our 8 websites last week, they said it was a bad drive error. All of our content was wiped out....

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GoDaddy and Bluehost Most Critical Reviews

Lowest rated reviews
1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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1

Had several problems with bluehost, but as I had different domains, I kept my account. Now they took down all my website...

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GoDaddy and Bluehost Latest Reviews

Recent published reviews
No votes

Can't find text chat button. Have they done away with it?
Due to developmental disabilities, I don't do well with voice c...

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No votes

This one of the most overrated online businesses i be ever seen in God's entire universe their set up the web is pretty...

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1

I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it...

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1

I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone...

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GoDaddy and Bluehost Products and Services

Most reviewed product and services
  • Godaddy Web Hosting (64 reviews)
  • Godaddy Domain Service (63 reviews)
  • Godaddy Technical Support (16 reviews)
  • Bluehost Web Hosting (60 reviews)
  • Bluehost Domain Service (7 reviews)
  • Bluehost Technical Support (4 reviews)