PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoDaddy and Bluehost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoDaddy
Bluehost

GoDaddy and Bluehost Overview

Total reviews
311
117
Company responses
0
0
Issues resolved
2
0

GoDaddy was first mentioned on PissedConsumer on Jun 8, 2008 and since then this brand received 311 reviews. It is 194 reviews more than Bluehost received since Apr 25, 2012.

GoDaddy and Bluehost Consumer Ratings

Rank
33 out of 198 in Hosting category
38 out of 198 in Hosting category
Customer service
17 in category
12 in category
Website
27 in category
30 in category
Staff
18 in category
15 in category

According to consumer ratings and reviews, GoDaddy ranks 5 points higher in the Hosting category than Bluehost. People gave GoDaddy 1.2 stars for Customer service criterion in Hosting category and it is 43 points higher than the worst rated brand in this category. At the same time, Bluehost was rated 1.3 stars for Customer service criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that GoDaddy has a higher rating than Bluehost. Regarding Staff criterion, consumers gave GoDaddy 1.3 stars and it is 70% greater than other in category. Bluehost however was rated 1.5 stars and it is 75% greater than other in category.

GoDaddy and Bluehost Rating Details

Customer service
1.2 (172 reviews)
1.3 (74 reviews)
Reviewer's quote

This is another attempt from Godaddy to inflict small damages, with small irregularities that their customer service agents are completely unsuccessful in fixing. The last one dropped the line (accidentally?) and the next one came asking for the same information. Keeping me all that time online...

Marilia C

...Very poor customer service. From here on we will not be recommending BlueHost and we will be moving our sites to a more reliable and customer friendly hosting service. I see BlueHost has a lot of pissed off customers...

Carlfred G
Website
1.6 (159 reviews)
1.5 (69 reviews)
Reviewer's quote

I called GoDaddy when it turned out that I had selected a second website by accident. I called and told them that all I wanted was the one website and nothing else. A month later they billed me for $96 for some BS charge...

Bartosz

...I paid for Website , Hosting , Migration now twice because I purchased Microsoft 365 today so that I can have a more secure email provider. I'm disgusted because nothing has gone well with this company and I am out already 700. 00..

Dana C
Staff
1.3 (143 reviews)
1.5 (66 reviews)
Reviewer's quote

... who to talk to I made her aware that I am the corporate manager of one of the largest accountant firms on the east coast and in no way would I ever tell my staff to not give a client who is paying us for a service my first name in order for them to talk to me about their issues so that we can get them rectified. She then tells me it isn’t a policy SHE isn’t giving his name because I can look him up on Facebook !?? I understand this is 2019, but this is by far the stupidest excuse I ever h...

Larrima D

...they said they did not capture any amount and I have screenshot that the amount is deducted from my account and the conversation with the customer service staff. Other companies refund money within 48 hours buy of course because bluehost is cimmitting fraud they do not do the...

PissedConsumer1455417

GoDaddy and Bluehost Pros and Cons

Pros
  • No like
  • Pricing
  • Less price domains
  • Some of their staff were courteous
  • Polite agents
  • Reps willingness to help
Cons
  • Poor customer service
  • Scammed me
  • Extremely unprofessional
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Service delivery

GoDaddy and Bluehost Most Positive Reviews

Top rated reviews
5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

3.3

Yesterday I made my BlueHost account, and they can't verify my account for some unknown reason. So when I try to open my...

GoDaddy and Bluehost Most Critical Reviews

Lowest rated reviews
1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

GoDaddy and Bluehost Latest Reviews

Recent published reviews
2.3

they went on a phishing expedition and found my cancelled account and did the auto renewal for $102,28. I refused to...

Read all 311 reviews
1.5

Lost email functions for 8 days out of last 40 days. Calls in for support result in speaking with technicians that...

Read all 117 reviews

GoDaddy and Bluehost Products and Services

Most reviewed product and services
  • Godaddy Domain Service (62 reviews)
  • Godaddy Web Hosting (61 reviews)
  • Godaddy Customer Care (38 reviews)
  • Bluehost Web Hosting (58 reviews)
  • Bluehost Customer Care (16 reviews)
  • Bluehost Domain Service (6 reviews)