PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluehost and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluehost
GoDaddy

Bluehost and GoDaddy Overview

Total reviews
117
311
Company responses
0
0
Issues resolved
0
2

GoDaddy was first mentioned on PissedConsumer on Jun 8, 2008 and since then this brand received 311 reviews. It is 194 reviews more than Bluehost received since Apr 25, 2012.

Bluehost and GoDaddy Consumer Ratings

Rank
38 out of 198 in Hosting category
33 out of 198 in Hosting category
Customer service
12 in category
17 in category
Website
30 in category
27 in category
Reliability
27 in category
23 in category

According to consumer ratings and reviews, GoDaddy ranks 5 points higher in the Hosting category than Bluehost. People gave Bluehost 1.3 stars for Customer service criterion in Hosting category and it is 48 points higher than the worst rated brand in this category. At the same time, GoDaddy was rated 1.2 stars for Customer service criterion in this category and it is 43 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that GoDaddy has a higher rating than Bluehost. Regarding Reliability criterion, consumers gave Bluehost 1.1 stars and it is 55% greater than other in category. GoDaddy however was rated 1.3 stars and it is 62% greater than other in category.

Bluehost and GoDaddy Rating Details

Customer service
1.3 (74 reviews)
1.2 (172 reviews)
Reviewer's quote

...Very poor customer service. From here on we will not be recommending BlueHost and we will be moving our sites to a more reliable and customer friendly hosting service. I see BlueHost has a lot of pissed off customers...

Carlfred G

This is another attempt from Godaddy to inflict small damages, with small irregularities that their customer service agents are completely unsuccessful in fixing. The last one dropped the line (accidentally?) and the next one came asking for the same information. Keeping me all that time online...

Marilia C
Website
1.5 (69 reviews)
1.6 (159 reviews)
Reviewer's quote

...I paid for Website , Hosting , Migration now twice because I purchased Microsoft 365 today so that I can have a more secure email provider. I'm disgusted because nothing has gone well with this company and I am out already 700. 00..

Dana C

I called GoDaddy when it turned out that I had selected a second website by accident. I called and told them that all I wanted was the one website and nothing else. A month later they billed me for $96 for some BS charge...

Bartosz
Reliability
1.1 (69 reviews)
1.3 (137 reviews)
Reviewer's quote

Lost email functions for 8 days out of last 40 days. Calls in for support result in speaking with technicians that could care less you are losing business?? No resolution as to what is causing the problems or clear time frame to when they will resolve it? Spent 11 hours on the phone to Blue Host...

Ed G

I called up the day before my domain names were due to be renewed to cancel them but was advised id been charged a week earlier and that they couldnt be cancelled yet. Even though i advised that the domains original 1 year purchase doesnt expire until tomorrow, they advised i still couldnt cancel...

Kiani

Bluehost and GoDaddy Pros and Cons

Pros
  • Some of their staff were courteous
  • Polite agents
  • Reps willingness to help
  • No like
  • Pricing
  • Less price domains
Cons
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Service delivery
  • Poor customer service
  • Scammed me
  • Extremely unprofessional

Bluehost and GoDaddy Most Positive Reviews

Top rated reviews
3.3

Yesterday I made my BlueHost account, and they can't verify my account for some unknown reason. So when I try to open my...

5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

Bluehost and GoDaddy Most Critical Reviews

Lowest rated reviews
1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

Bluehost and GoDaddy Latest Reviews

Recent published reviews
1.5

Lost email functions for 8 days out of last 40 days. Calls in for support result in speaking with technicians that...

Read all 117 reviews
2.3

they went on a phishing expedition and found my cancelled account and did the auto renewal for $102,28. I refused to...

Read all 311 reviews

Bluehost and GoDaddy Products and Services

Most reviewed product and services
  • Bluehost Web Hosting (58 reviews)
  • Bluehost Customer Care (16 reviews)
  • Bluehost Domain Service (6 reviews)
  • Godaddy Domain Service (62 reviews)
  • Godaddy Web Hosting (61 reviews)
  • Godaddy Customer Care (38 reviews)