PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluehost and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluehost
GoDaddy

Bluehost and GoDaddy Overview

Total reviews 129 348
Company responses 0 0
Issues resolved 0 3

Bluehost and GoDaddy Consumer Ratings

Rank
43 out of 174 in Hosting category
37 out of 174 in Hosting category
Customer service
13 in category
18 in category
Reliability
28 in category
25 in category
Website
31 in category
30 in category
Advertised vs Delivered
23 in category
14 in category

Bluehost and GoDaddy Rating Details

Customer service
1.3 (85 reviews)
1.2 (199 reviews)
Reviewer's quote

In the past, I always received prompt, courteous customer service. Now, the call center has been moved oversees and there is a language barrier. The Control Panel has been changed from being very user friendly to extremely difficult to navigate --in order to change billing from Auto-Renew to Manual...

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I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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Reliability
1.1 (78 reviews)
1.3 (155 reviews)
Reviewer's quote

I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone number for Canadians and it is not toll free so Ive called this number maybe 15 times got a phone bill over $300 dollars. Without rambling on...how hard can it be to get a 1-800 phone...

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Just last month I bought a new domain name and hosting service to go with it as well as an SSL certificate and an email address. Total about $350. A couple of weeks later I received an email notifying me that the hosting server was about to expire in December and I would have to renew. Upon...

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Website
1.6 (76 reviews)
1.6 (178 reviews)
Reviewer's quote

My website was hacked and I have received no support from Bluehost. They de-activated my account and left me with no way to access my cPanel to try to resolve the issue. It's impossible to get a human on the phone..

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...But the product their website builder, is just amazing even for a dummy or beginner, it's'sjust great. That's what is keeping them going and surviving..

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Advertised vs Delivered
1.1 (71 reviews)
1.4 (136 reviews)
Reviewer's quote

Cost, will add up to a little more than Bluehost, but any cost is too much if value is not delivered as has been the case with Bluehost for the past eight months. Yes, Bluehost used to be good, then a web hosting aggregator bought them and like iPage, whom this aggregator also bought (same service...

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I wanted to sign up for hosting for my website. He suggested 80% off on hosting plan if I took three years term.I agreed and then he showed me the full price again. Insisted I should pay and get this immediately. Very rude pushing and would not stop insisting it was 80% off when I showed him it was...

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Bluehost and GoDaddy Pros and Cons

Pros
  • Some of their staff were courteous
  • Polite agents
  • Cancelling
  • No like
  • Tech support
  • Available 24hrs7days
Cons
  • Useless customer support or 24 hour claim
  • Cannot be trusted
  • Unreliable
  • Poor customer service
  • Scammed me
  • Questionable ethics

Bluehost and GoDaddy Most Positive Reviews

Top rated reviews
3.8

Y no hablo inglés, por favor necesito que me atienda una persona que hable español

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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3.3

Bluehost lost all of our 8 websites last week, they said it was a bad drive error. All of our content was wiped out....

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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Bluehost and GoDaddy Most Critical Reviews

Lowest rated reviews
1

My main site was taken down WITHOUT notice and I was sent an email saying it was because of "malicious" files.

BlueHos...

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1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

Had several problems with bluehost, but as I had different domains, I kept my account. Now they took down all my website...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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Bluehost and GoDaddy Latest Reviews

Recent published reviews
No votes

This one of the most overrated online businesses i be ever seen in God's entire universe their set up the web is pretty...

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1

I wanted to sign up for hosting for my website. He suggested 80% off on hosting plan if I took three years term.
I agreed...

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1

I have been a client of BLUEHOST for about a month and a half my website is still not up. Bluehost offers one phone...

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1.3

Just last month I bought a new domain name and hosting service to go with it as well as an SSL certificate and an email...

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Bluehost and GoDaddy Products and Services

Most reviewed product and services
  • Bluehost Web Hosting (60 reviews)
  • Bluehost Domain Service (7 reviews)
  • Bluehost Technical Support (4 reviews)
  • Godaddy Web Hosting (64 reviews)
  • Godaddy Domain Service (63 reviews)
  • Godaddy Technical Support (15 reviews)