PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Cruise And Resort Vacations and Bluegreen Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Cruise And Resort Vacations
Bluegreen Resorts

Rci Cruise And Resort Vacations and Bluegreen Resorts Overview

Total reviews
104
956
Company responses
0
0
Issues resolved
0
7

Rci Cruise And Resort Vacations and Bluegreen Resorts Consumer Ratings

Rank
131 out of 567 in Travel Agencies category
162 out of 1288 in Hotels and Resorts category
Customer service
63 in category
93 in category
Exchange, Refund and Cancellation Policy
73 in category
96 in category
Website
109 in category
143 in category
Price Affordability
100 in category
199 in category

Rci Cruise And Resort Vacations and Bluegreen Resorts Rating Details

Customer service
1.6 (21 reviews)
1.8 (224 reviews)
Reviewer's quote

...What incentive is there to use their service if you have to continue looking within 24 hours of booking it just to be sure you got the best price. I've learned a valuable lesson and will no longer use RCI's Vacation Center to book anything. They are worthless!! Please learn from my mistake...

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...If I’m in customer service and I lost contact with someone, I know I would call them back . It ain’t like she didn’t have my phone number in front of her. That’s how she looked me up in their system..

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Exchange, Refund and Cancellation Policy
1.3 (20 reviews)
1.6 (192 reviews)
Reviewer's quote

I wanted to switch rooms in January for a cruise that departs in March and I was told booking fee was only refundable 24 hours after booking . cancellation policy is not in writing and OVC has very rude agents ..

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...To this date I have had the run around, no refund of deposit nor the payment..

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Website
1.6 (19 reviews)
2.2 (186 reviews)
Reviewer's quote

...I went on the Royal Caribbean website to book the same cruise and got a total cruise fare of $1660. 64 including taxes. So RCI charged me $1715 for the same cruise I could have got directly from the cruise line...

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I was let their hard-sell tactics convince me to buy a time-share on BlueGreen Vacations (I heard the pitch at their Hotel in Orlando: "The Fountains". I regret every year what I did. If could have been vacationing with my family renting via other venues twice a year for one week each, and will be...

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Price Affordability
1.9 (17 reviews)
1.9 (179 reviews)
Reviewer's quote

I bought a certificate to travel to Costa Rica from RCI and booked through the 800 number and then booked my airfare ($1050). Kept calling them to get the hotel room confirmation and paid the "resort fee" that was asked $198.00. Called back many times and they said they would let me know. Called a...

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...XX and we said no then price came down. What I asked is if I want to sell should I get my money that invested here. Honestly, I am not interested in any profits at that time and just expected my investment...

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Rci Cruise And Resort Vacations and Bluegreen Resorts Pros and Cons

Pros
  • Cruise
  • Very friendly sales representatives
  • Use of points to decrease price
  • Staff
  • Room
  • Options initally
Cons
  • Deception in package
  • Customer service
  • Overall misrepresentation of the cruise package
  • Misleading information
  • Sales
  • Sales staff

Rci Cruise And Resort Vacations and Bluegreen Resorts Most Positive Reviews

Top rated reviews
4.3

We did purchase the package for a cruise, hotel discounts and resort.
we used the cruise to take a 9 day cruise from Rom...

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5

Robert Snyder Acc #8976312 had 5 day, 4 night bonus in Las Vegas
5/11/14 due to emergency heart attack while getting rea...

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3.8

I am not sure why so many bad reviews unless only people who had a bad experience take the time to write. Purchased firs...

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5

TO WHOM THIS MAY CONCERN:

We are owners with Bluegreen for about 10 years. Las...

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Rci Cruise And Resort Vacations and Bluegreen Resorts Most Critical Reviews

Lowest rated reviews
1

They sold us a package for cruise and 7 day resort package. I spent at least 15 hours trying to arrange the cruise...

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1

I first purchased from Bluegreen in June 2001 while at Myrtle Beach South Carolina. I paid on this for many years never...

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1

We have a certificate that we will be using in Kauai, coming up in Feb. 2015. We are staying at Aston Aloha Beach Hotel...

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1

This has been the worse mistake of my life. We purchased in 2010, it took a year and a half before we could make a...

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Rci Cruise And Resort Vacations and Bluegreen Resorts Latest Reviews

Recent published reviews
No votes

Booked a resort stay for roughly one year out; purchased cancellation package at same time. Cancelled trip more than 60...

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2

AngryI purchased a vacation package and tried to use the opt-out before I left the resort. The sales office told me...

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No votes

I booked a cruise through RCI Travel with the understanding I could cancel within 24 hours if our schedule did not work...

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4.4

It was hard to reach someone due to COVID-19 but that's to be expected.

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Rci Cruise And Resort Vacations and Bluegreen Resorts Products and Services

Most reviewed product and services
  • Rci Cruise And Resort Vacations Cruise Booking (33 reviews)
  • Rci Cruise And Resort Vacations Vacation Package (24 reviews)
  • Rci Cruise And Resort Vacations Vacation Package Booking (4 reviews)
  • Bluegreen Resorts Vacation Ownership (197 reviews)
  • Bluegreen Resorts Vacation Package (80 reviews)
  • Bluegreen Resorts Customer Care (45 reviews)