PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluegreen Resorts and Rci Cruise And Resort Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluegreen Resorts
Rci Cruise And Resort Vacations

Bluegreen Resorts and Rci Cruise And Resort Vacations Overview

Total reviews
954
103
Company responses
0
0
Issues resolved
7
0

Bluegreen Resorts and Rci Cruise And Resort Vacations Consumer Ratings

Rank
162 out of 1286 in Hotels and Resorts category
130 out of 564 in Travel Agencies category
Customer service
96 in category
63 in category
Exchange, Refund and Cancellation Policy
100 in category
72 in category
Website
145 in category
110 in category
Price Affordability
202 in category
100 in category

Bluegreen Resorts and Rci Cruise And Resort Vacations Rating Details

Customer service
1.7 (222 reviews)
1.6 (21 reviews)
Reviewer's quote

...If I’m in customer service and I lost contact with someone, I know I would call them back . It ain’t like she didn’t have my phone number in front of her. That’s how she looked me up in their system..

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...What incentive is there to use their service if you have to continue looking within 24 hours of booking it just to be sure you got the best price. I've learned a valuable lesson and will no longer use RCI's Vacation Center to book anything. They are worthless!! Please learn from my mistake...

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Exchange, Refund and Cancellation Policy
1.6 (190 reviews)
1.3 (20 reviews)
Reviewer's quote

...I call today Monday to find out my refund and was told no refund because Im pass the 30 days after booking. Out of my control and they think this will ride. I will go over and beyond to get my money back and will never recommend them..

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I wanted to switch rooms in January for a cruise that departs in March and I was told booking fee was only refundable 24 hours after booking . cancellation policy is not in writing and OVC has very rude agents ..

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Website
2.2 (185 reviews)
1.6 (19 reviews)
Reviewer's quote

I was let their hard-sell tactics convince me to buy a time-share on BlueGreen Vacations (I heard the pitch at their Hotel in Orlando: "The Fountains". I regret every year what I did. If could have been vacationing with my family renting via other venues twice a year for one week each, and will be...

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...I went on the Royal Caribbean website to book the same cruise and got a total cruise fare of $1660. 64 including taxes. So RCI charged me $1715 for the same cruise I could have got directly from the cruise line...

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Price Affordability
1.9 (178 reviews)
1.9 (17 reviews)
Reviewer's quote

...XX and we said no then price came down. What I asked is if I want to sell should I get my money that invested here. Honestly, I am not interested in any profits at that time and just expected my investment...

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I bought a certificate to travel to Costa Rica from RCI and booked through the 800 number and then booked my airfare ($1050). Kept calling them to get the hotel room confirmation and paid the "resort fee" that was asked $198.00. Called back many times and they said they would let me know. Called a...

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Bluegreen Resorts and Rci Cruise And Resort Vacations Pros and Cons

Pros
  • Staff
  • Room
  • Options initally
  • Cruise
  • Very friendly sales representatives
  • Use of points to decrease price
Cons
  • Misleading information
  • Sales
  • Sales staff
  • Deception in package
  • Overall misrepresentation of the cruise package
  • Customer service

Bluegreen Resorts and Rci Cruise And Resort Vacations Most Positive Reviews

Top rated reviews
5

Robert Snyder Acc #8976312 had 5 day, 4 night bonus in Las Vegas
5/11/14 due to emergency heart attack while getting rea...

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4.3

We did purchase the package for a cruise, hotel discounts and resort.
we used the cruise to take a 9 day cruise from Rom...

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5

TO WHOM THIS MAY CONCERN:

We are owners with Bluegreen for about 10 years. Las...

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3.8

I am not sure why so many bad reviews unless only people who had a bad experience take the time to write. Purchased firs...

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Bluegreen Resorts and Rci Cruise And Resort Vacations Most Critical Reviews

Lowest rated reviews
1

I first purchased from Bluegreen in June 2001 while at Myrtle Beach South Carolina. I paid on this for many years never...

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1

They sold us a package for cruise and 7 day resort package. I spent at least 15 hours trying to arrange the cruise...

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1

This has been the worse mistake of my life. We purchased in 2010, it took a year and a half before we could make a...

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1

We have a certificate that we will be using in Kauai, coming up in Feb. 2015. We are staying at Aston Aloha Beach Hotel...

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Bluegreen Resorts and Rci Cruise And Resort Vacations Latest Reviews

Recent published reviews
3.7

I was locked out of my account for a few days.

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No votes

I booked a cruise through RCI Travel with the understanding I could cancel within 24 hours if our schedule did not work...

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1.5

Nothing, they never do! Don't buy or, you will get screwed. You don't get to see all documents when they con you into...

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No votes

I booked a cruise through RCI Travel with the understanding I could cancel within 24 hours if our schedule did not work...

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Bluegreen Resorts and Rci Cruise And Resort Vacations Products and Services

Most reviewed product and services
  • Bluegreen Resorts Vacation Ownership (197 reviews)
  • Bluegreen Resorts Vacation Package (80 reviews)
  • Bluegreen Resorts Customer Care (45 reviews)
  • Rci Cruise And Resort Vacations Cruise Booking (33 reviews)
  • Rci Cruise And Resort Vacations Vacation Package (24 reviews)
  • Rci Cruise And Resort Vacations Vacation Package Booking (4 reviews)