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Bluegreen Resorts

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 809 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Location
  • Room 4
  • Options initally 4
  • Cleanliness 4
  • Staff 3
  • Sales staff 2

Customers don't like

  • Misleading information11
  • Sales6
  • Being lied to and the lack of response from bluegreen resorts5
  • Sales staff4
  • It was a scam4
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Palace Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $11.3K AVERAGE LOSS
2.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Location
  • Staff at the resorts 5
  • Wait staff and most hotel staff were always friendly 3
  • Moon palace 2
  • Evrythin until last trip 2
  • Wait staff in restaurants and hotel 1

Customers don't like

  • Misleading sales presentations5
  • No attempt to solve my frustrations4
  • Refusal to honor contract3
  • Inability to contact corporate office3
  • Pressure from sales staff to upgrade2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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