PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluegreen Resorts and Hawthorn Suites By Wyndham as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluegreen Resorts
Hawthorn Suites By Wyndham

Bluegreen Resorts and Hawthorn Suites By Wyndham Overview

Total reviews 953 14
Company responses 0 0
Issues resolved 7 0

Bluegreen Resorts and Hawthorn Suites By Wyndham Consumer Ratings

Rank
159 out of 1344 in Hotels and Resorts category
134 out of 1344 in Hotels and Resorts category
Customer service
No votes
51 in category
Exchange, Refund and Cancellation Policy
No votes
45 in category
Website
No votes
105 in category
Location
No votes
99 in category

Bluegreen Resorts and Hawthorn Suites By Wyndham Rating Details

Customer service
No votes
2.3 (7 reviews)
Reviewer's quote

...If I’m in customer service and I lost contact with someone, I know I would call them back . It ain’t like she didn’t have my phone number in front of her. That’s how she looked me up in their system..

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...Immediately Im in disbelief, again I am getting sour customer service..

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Exchange, Refund and Cancellation Policy
No votes
2.3 (6 reviews)
Reviewer's quote

...We booked with no refund, because we knew we would be going. But, due to the pandemic, the hotels and town were shut down. We COULD NOT go...

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I have had several bad customer service experiences with an individual employee. The other employees are exceedingly helpful, pleasant and attentive to guests.

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Website
No votes
2.5 (6 reviews)
Reviewer's quote

I was let their hard-sell tactics convince me to buy a time-share on BlueGreen Vacations (I heard the pitch at their Hotel in Orlando: "The Fountains". I regret every year what I did. If could have been vacationing with my family renting via other venues twice a year for one week each, and will be...

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During this out break of corona virus. Had to cancel my reservations with in 72 hour window. Now state of emergency Disney closing. Advising people of 60 not to travel. Cancelling sports schools and government to name a few. Hawthorne suites refused to give me back my deposit. I think very...

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Location
No votes
3.3 (4 reviews)
Reviewer's quote

Ridickyouless!!!! Do not waste your time buying the teaser , hey we put you up at our location hotel/resort for $99..

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I travel a lot and can tolerate a variety of accommodations but I was appalled by this location. First this was a business trip and the organization that brought me in had paid for the room under a corporate contract. I don' t blame the organization as they had not seen the property, I do blame...

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Bluegreen Resorts and Hawthorn Suites By Wyndham Pros and Cons

Pros
  • Staff
  • Room
  • Options initally
  • Resonable and clean
  • Extremely close to employer workplace
  • Close to popular eateries and retailers
Cons
  • Misleading information
  • Sales
  • Sales staff
  • Way the staff was treated
  • Unable to get refund
  • To many bad reviews

Bluegreen Resorts and Hawthorn Suites By Wyndham Most Positive Reviews

Top rated reviews
5

Robert Snyder Acc #897**** had 5 day, 4 night bonus in Las Vegas
5/11/14 due to emergency heart attack while getting read...

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4.8

Jadzia at the front desk was very quick and helpful checking me in. Above and beyond. Great customer service!

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5

TO WHOM THIS MAY CONCERN:

We are owners with Bluegreen for about 10 years. Las...

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4.3

I have had several bad customer service experiences with an individual employee. The other employees are exceedingly...

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Bluegreen Resorts and Hawthorn Suites By Wyndham Most Critical Reviews

Lowest rated reviews
1

I first purchased from Bluegreen in June 2001 while at Myrtle Beach South Carolina. I paid on this for many years never...

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1

I made a reservation .. paid for it on line .. went to check in it was going to cost me $100. more so I canceled the...

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1

This has been the worse mistake of my life. We purchased in 2010, it took a year and a half before we could make a...

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1

To make a long story short. My key did not work, I went to the front office. No one was there, I went back to my car to...

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Bluegreen Resorts and Hawthorn Suites By Wyndham Latest Reviews

Recent published reviews
No votes

So I really enjoy going on these vacations, but the process and the way the points are ran... has a catch 22 as they...

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No votes

I stayed 5 nights at Hawthorn Suites at 321 Bercut Drive Sacramento CA, 95811 and the whole time had nothing but little...

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2

Our 2 bikes that were secure on Cibola Vista Resort property were stolen. We contacted guest services and were told...

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No votes

I need help with not being charged a fee for having to cancel my reservation. I have a reservation today at the lake...

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Bluegreen Resorts and Hawthorn Suites By Wyndham Products and Services

Most reviewed product and services
  • Bluegreen Resorts Vacation Ownership (197 reviews)
  • Bluegreen Resorts Vacation Package (80 reviews)
  • Bluegreen Resorts Vacation Package Booking (32 reviews)
  • Hawthorn Suites By Wyndham Sanitary Conditions (3 reviews)