PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dannie Gilder Horse Transportation and Bluegrace Logistics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dannie Gilder Horse Transportation
Bluegrace Logistics

Dannie Gilder Horse Transportation and Bluegrace Logistics Overview

Total reviews 58 49
Company responses 0 3
Issues resolved 0 0

Dannie Gilder Horse Transportation and Bluegrace Logistics Consumer Ratings

Rank
91 out of 1063 in Transportation and Logistics category
259 out of 1063 in Transportation and Logistics category
Customer service
77 in category
217 in category
Product or Service Quality
94 in category
204 in category
Exchange, Refund and Cancellation Policy
92 in category
175 in category
Turnaround Time
52 in category
132 in category

Dannie Gilder Horse Transportation and Bluegrace Logistics Rating Details

Customer service
1.9 (23 reviews)
1 (13 reviews)
Reviewer's quote

...The quoted dates for transport passed and I asked to cancel the service and receive a refund. Although Dannie Gilder Horse Transport agreed to the refund, I did not receive one. I submitted a complaint with the Better Business Bureau and they contacted Dannie Gilder Horse Transport...

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...I interrupt him and say, "this is not the kind of customer service you should continue with. " Again the snarky blame game. I hung up...

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Product or Service Quality
1.6 (19 reviews)
1 (10 reviews)
Reviewer's quote

00 for shipping – 2 sick horses, vet bills, quarantined barn = priceless! And a seller who does not care how her product arrives to the end customer. They should all be ashamed. Very, very bad business practices and inhumane I was asked to not call or text anymore that horse are subject to...

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We asked them to take responsibility for their failed service they charged us for. Instead they posted a negative review on our google business page because we aren't willing to pay them for service they didn't provide. Most importantly, they posted something negative about us and it has nothing to...

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Exchange, Refund and Cancellation Policy
1.4 (17 reviews)
1 (8 reviews)
Reviewer's quote

...I politely asked for a refund of $30 to pay for the stolen/misplaced bag of grain, both via text and via email after the filly had arrived, and nothing. No apology, no acknowledgement of the mishap, no refund, nothing. Very disappointed and would not recommend anyone do business with this company...

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...The process of refund is very manual for them and you need to watch your monthly bills as they often do not refund when you request or cancel a shipment. They sent me a refund check after multiple requests and the check BOUNCED. 2) The company spins through employees at an alarming rate...

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Turnaround Time
2.1 (17 reviews)
1.2 (9 reviews)
Reviewer's quote

...The horses won’t be marketable for months to come even or not at all time will tell. Danny has hauled for me in the past and did a good job but these horses are damaged and he won’t offer any help. I checked on his DOT numbers and he has no insurance so he is hauling illegally...

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...And this was the first time being charged double, bu not the first time something took MUCH longer to arrive at it's destination! And trying to get anyone at BluegRace to help you when there is an issue is a joke!! Do NOT use them, not worth it!..

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Dannie Gilder Horse Transportation and Bluegrace Logistics Pros and Cons

Pros
  • Price
  • Horses well cared for
  • Communication
No votes
Cons
  • Does not take care of horse
  • Terrible quality
  • Terrible communication
  • Misrepresentation of price quoted
  • There inability to provide the service they charge for
  • Pricing

Dannie Gilder Horse Transportation and Bluegrace Logistics Most Positive Reviews

Top rated reviews
5

I have used Dannie for years now and hauled all of my horses across country and he's wonderful. Horses are always fed...

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No votes
5

I have trusted Dannie for many years with the transporting of my horses - all over the country. They are always efficie...

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No votes

Dannie Gilder Horse Transportation and Bluegrace Logistics Most Critical Reviews

Lowest rated reviews
1

Gilder Transport/ Danny Gilder / www.dustygilder.com – shipping horses w/o CVI or Coggins required paperwork. Dirty old...

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1

I worked as an employee for their Oak Brook, IL "Chicago" Office. They fired 5 employees within approximately eight wee...

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1

After my initial phone conversation with Danny Gilder, in which I told him the location where my horse was to be picked...

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1

Blue Grace is one of the most unethical companies around.Do NOT work for them whether you have industry experience or no...

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Dannie Gilder Horse Transportation and Bluegrace Logistics Latest Reviews

Recent published reviews
1

On 7/18/2019, I contacted Dannie Gilder Horse Transport to ship my new horse from Michigan to Maryland. He provided a qu...

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1

Quoted 1 amount, when invoiced was double the amount of the quote. Blamed me for the driver not having the correct docum...

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1.1

DO NOT USE THIS TRANSPORT! Danie Glider is a fraud. I paid him $800 last week to transport my filly to me. He told me...

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1

Blue grace reps & manager are just horrible to deal with , They do not communicate right information while booking...

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Dannie Gilder Horse Transportation and Bluegrace Logistics Products and Services

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