PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dannie Gilder Horse Transportation and Bluegrace Logistics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dannie Gilder Horse Transportation
Bluegrace Logistics

Dannie Gilder Horse Transportation and Bluegrace Logistics Overview

Total reviews
58
48
Company responses
0
3
Issues resolved
0
0

Dannie Gilder Horse Transportation was first mentioned on PissedConsumer on Jul 7, 2013 and since then this brand received 58 reviews. It is 10 reviews more than Bluegrace Logistics received since Dec 16, 2010.

Dannie Gilder Horse Transportation and Bluegrace Logistics Consumer Ratings

Rank
88 out of 1509 in Transportation and Logistics category
235 out of 1509 in Transportation and Logistics category
Customer service
73 in category
206 in category
Product or Service Quality
83 in category
192 in category
Exchange, Refund and Cancellation Policy
85 in category
163 in category

According to consumer ratings and reviews, Dannie Gilder Horse Transportation ranks 147 points higher in the Transportation and Logistics category than Bluegrace Logistics. People gave Dannie Gilder Horse Transportation 1.9 stars for Customer service criterion in Transportation and Logistics category and it is 316 points higher than the worst rated brand in this category. At the same time, Bluegrace Logistics was rated 1 stars for Customer service criterion in this category and it is 183 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Dannie Gilder Horse Transportation has a higher rating than Bluegrace Logistics. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Dannie Gilder Horse Transportation 1.4 stars and it is 78% greater than other in category. Bluegrace Logistics however was rated 1 stars and it is 58% greater than other in category.

Dannie Gilder Horse Transportation and Bluegrace Logistics Rating Details

Customer service
1.9 (23 reviews)
1 (13 reviews)
Reviewer's quote

...The quoted dates for transport passed and I asked to cancel the service and receive a refund. Although Dannie Gilder Horse Transport agreed to the refund, I did not receive one. I submitted a complaint with the Better Business Bureau and they contacted Dannie Gilder Horse Transport...

Kim H

...I interrupt him and say, "this is not the kind of customer service you should continue with. " Again the snarky blame game. I hung up...

PissedConsumer540071
Product or Service Quality
1.6 (19 reviews)
1 (10 reviews)
Reviewer's quote

00 for shipping – 2 sick horses, vet bills, quarantined barn = priceless! And a seller who does not care how her product arrives to the end customer. They should all be ashamed. Very, very bad business practices and inhumane I was asked to not call or text anymore that horse are subject to...

Shalee

We asked them to take responsibility for their failed service they charged us for. Instead they posted a negative review on our google business page because we aren't willing to pay them for service they didn't provide. Most importantly, they posted something negative about us and it has nothing to...

Ethan K
Exchange, Refund and Cancellation Policy
1.4 (17 reviews)
1 (8 reviews)
Reviewer's quote

...I politely asked for a refund of $30 to pay for the stolen/misplaced bag of grain, both via text and via email after the filly had arrived, and nothing. No apology, no acknowledgement of the mishap, no refund, nothing. Very disappointed and would not recommend anyone do business with this company...

PissedConsumer1248030

...The process of refund is very manual for them and you need to watch your monthly bills as they often do not refund when you request or cancel a shipment. They sent me a refund check after multiple requests and the check BOUNCED. 2) The company spins through employees at an alarming rate...

PissedConsumer829851

Dannie Gilder Horse Transportation and Bluegrace Logistics Pros and Cons

Pros
  • Price
  • Horses well cared for
  • Communication
No votes
Cons
  • Does not take care of horse
  • Terrible quality
  • Terrible communication
  • Misrepresentation of price quoted
  • There inability to provide the service they charge for
  • Pricing

Dannie Gilder Horse Transportation and Bluegrace Logistics Most Positive Reviews

Top rated reviews
5

I have used Dannie for years now and hauled all of my horses across country and he's wonderful. Horses are always fed...

No votes

Dannie Gilder Horse Transportation and Bluegrace Logistics Most Critical Reviews

Lowest rated reviews
1

Gilder Transport/ Danny Gilder / www.dustygilder.com – shipping horses w/o CVI or Coggins required paperwork. Dirty old...

1

I worked as an employee for their Oak Brook, IL "Chicago" Office. They fired 5 employees within approximately eight wee...

Dannie Gilder Horse Transportation and Bluegrace Logistics Latest Reviews

Recent published reviews
1

On 7/18/2019, I contacted Dannie Gilder Horse Transport to ship my new horse from Michigan to Maryland. He provided a qu...

Read all 58 reviews
1

Blue grace reps & manager are just horrible to deal with , They do not communicate right information while booking...

Read all 48 reviews

Dannie Gilder Horse Transportation and Bluegrace Logistics Products and Services

Most reviewed product and services
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  • Bluegrace Logistics Transportation Service (7 reviews)
  • Bluegrace Logistics Shipping Service (6 reviews)
  • Bluegrace Logistics Ceo (1 review)