PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluegrace Logistics and CFR Rinkens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluegrace Logistics
CFR Rinkens

Bluegrace Logistics and CFR Rinkens Overview

Total reviews 49 19
Company responses 3 0
Issues resolved 0 1

Bluegrace Logistics and CFR Rinkens Consumer Ratings

Rank
262 out of 1075 in Transportation and Logistics category
65 out of 1075 in Transportation and Logistics category
Customer service
212 in category
58 in category
Product or Service Quality
199 in category
47 in category
Turnaround Time
128 in category
50 in category
Exchange, Refund and Cancellation Policy
173 in category
40 in category

Bluegrace Logistics and CFR Rinkens Rating Details

Customer service
1 (13 reviews)
2.1 (14 reviews)
Reviewer's quote

...I interrupt him and say, "this is not the kind of customer service you should continue with. " Again the snarky blame game. I hung up...

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...They ignore you, their comms are terrible and their customer service if shockily poor. Avoid like the plague they couldnt have done a worse job if they tried..

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Product or Service Quality
1 (10 reviews)
2.7 (12 reviews)
Reviewer's quote

We asked them to take responsibility for their failed service they charged us for. Instead they posted a negative review on our google business page because we aren't willing to pay them for service they didn't provide. Most importantly, they posted something negative about us and it has nothing to...

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...The company have always provided A1 service from the organisation and collection of each individual vehicle. Then the carefull loading and logistics of each Auto regardless. There is a lot of work that goes into this alone...

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Turnaround Time
1.2 (9 reviews)
2.2 (13 reviews)
Reviewer's quote

...And this was the first time being charged double, bu not the first time something took MUCH longer to arrive at it's destination! And trying to get anyone at BluegRace to help you when there is an issue is a joke!! Do NOT use them, not worth it!..

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It was my first time buying in feb 2017. and shipping an old timer from California across the world, so I had no idea how it would turn out. Fortunately for me , Nigel Wilkinson from CFR RINKENS in LA took me thru the whole procedure of shipping my vehicle over half the globe without any stress...

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Exchange, Refund and Cancellation Policy
1 (8 reviews)
2.5 (10 reviews)
Reviewer's quote

...The process of refund is very manual for them and you need to watch your monthly bills as they often do not refund when you request or cancel a shipment. They sent me a refund check after multiple requests and the check BOUNCED. 2) The company spins through employees at an alarming rate...

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...The only way to make this remotley acceptable at this point is providing me with a full refund. ..

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Bluegrace Logistics and CFR Rinkens Pros and Cons

Pros
No votes
  • Original price
  • Cfrs responsive customer service efficient processing
  • Cfr rinkens excellent service for auto shipping
Cons
  • Misrepresentation of price quoted
  • There inability to provide the service they charge for
  • Pricing
  • Really poor customer care attitude
  • Right in the beginning the never told the truth
  • How they treated my vehicle

Bluegrace Logistics and CFR Rinkens Most Positive Reviews

Top rated reviews
No votes
5

I have had the luck and pleasure of making an international move for my belongings and car from Munich to NYC with CFR...

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No votes
5

I have been working with CFR for almost 3 years for all of my import and export shipments, and I always receive a great...

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Bluegrace Logistics and CFR Rinkens Most Critical Reviews

Lowest rated reviews
1

I worked as an employee for their Oak Brook, IL "Chicago" Office. They fired 5 employees within approximately eight wee...

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1


I am going to tell a story about a car shipment that should have been quick and easy that turned into a complete mess....

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1

Blue Grace is one of the most unethical companies around.Do NOT work for them whether you have industry experience or no...

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1

This company delivered my daughter's brand new Jeep Wrangler from LA to NY. When it arrived in NY at 5:30 am, the...

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Bluegrace Logistics and CFR Rinkens Latest Reviews

Recent published reviews
1

Quoted 1 amount, when invoiced was double the amount of the quote. Blamed me for the driver not having the correct docum...

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1

I shipped my mustang to europe with this *** company. Not that my car was not collected within almost 5weeks, the...

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1

Blue grace reps & manager are just horrible to deal with , They do not communicate right information while booking...

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1.8

my motorcycle was supposed to leave miami to go to Fos Sur Mer (FRANCE)
on june 18 2018. on july 5th i called and nobody...

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Bluegrace Logistics and CFR Rinkens Products and Services

Most reviewed product and services
  • Bluegrace Logistics Transportation Service (7 reviews)
  • Bluegrace Logistics Shipping Service (6 reviews)
  • Bluegrace Logistics Ceo (1 review)
  • Cfr Rinkens Car Transportation Service (5 reviews)
  • Cfr Rinkens Shipping Service (4 reviews)
  • Cfr Rinkens Transportation Service (2 reviews)