PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluegrace Logistics and Central Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluegrace Logistics
Central Transport

Bluegrace Logistics and Central Transport Overview

Total reviews 49 469
Company responses 3 218
Issues resolved 0 2

Bluegrace Logistics and Central Transport Consumer Ratings

Rank
262 out of 1075 in Transportation and Logistics category
106 out of 1075 in Transportation and Logistics category
Customer service
212 in category
156 in category
Product or Service Quality
199 in category
146 in category
Turnaround Time
128 in category
107 in category
Website
243 in category
143 in category

Bluegrace Logistics and Central Transport Rating Details

Customer service
1 (13 reviews)
1.1 (151 reviews)
Reviewer's quote

...I interrupt him and say, "this is not the kind of customer service you should continue with. " Again the snarky blame game. I hung up...

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...I can understand a 1 maybe 2 day delay, but a week? Calling Customer service is a waste of time..

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Product or Service Quality
1 (10 reviews)
1.2 (136 reviews)
Reviewer's quote

We asked them to take responsibility for their failed service they charged us for. Instead they posted a negative review on our google business page because we aren't willing to pay them for service they didn't provide. Most importantly, they posted something negative about us and it has nothing to...

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We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL companies. Central Transport is by far one of the worst we work with. Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes...

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Turnaround Time
1.2 (9 reviews)
1.3 (115 reviews)
Reviewer's quote

...And this was the first time being charged double, bu not the first time something took MUCH longer to arrive at it's destination! And trying to get anyone at BluegRace to help you when there is an issue is a joke!! Do NOT use them, not worth it!..

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I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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Website
1 (8 reviews)
1.7 (118 reviews)
Reviewer's quote

Quoted 1 amount, when invoiced was double the amount of the quote. Blamed me for the driver not having the correct documents. All information was detailed in the quote. Now pushing their carrier on me for payment. First class bait and switch operation.Most shipments took about a month to deliver.

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...The addresses are on their website and public info. They wouldn't even agree to hold the freight on their dock until the charges were paid. The service rep said she would email charges for payment - she didn't...

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Bluegrace Logistics and Central Transport Pros and Cons

Pros
No votes
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
Cons
  • Misrepresentation of price quoted
  • There inability to provide the service they charge for
  • Pricing
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight

Bluegrace Logistics and Central Transport Most Positive Reviews

Top rated reviews
No votes
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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No votes
5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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Bluegrace Logistics and Central Transport Most Critical Reviews

Lowest rated reviews
1

I worked as an employee for their Oak Brook, IL "Chicago" Office. They fired 5 employees within approximately eight wee...

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1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

Blue Grace is one of the most unethical companies around.Do NOT work for them whether you have industry experience or no...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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Bluegrace Logistics and Central Transport Latest Reviews

Recent published reviews
1

Quoted 1 amount, when invoiced was double the amount of the quote. Blamed me for the driver not having the correct docum...

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1

I drove over an hour to get there to drop off an inflatable bounce house to be shipped back to the manufacturer. I have...

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1

Blue grace reps & manager are just horrible to deal with , They do not communicate right information while booking...

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No votes

I believe the CT web site should be clearer as to how to prepay shipment cost.... Or at least not charge someone for...

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Bluegrace Logistics and Central Transport Products and Services

Most reviewed product and services
  • Bluegrace Logistics Transportation Service (7 reviews)
  • Bluegrace Logistics Shipping Service (6 reviews)
  • Bluegrace Logistics Ceo (1 review)
  • Central Transport Delivery Service (120 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Transportation Service (17 reviews)