PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluefly and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluefly
DressLily

Bluefly and DressLily Overview

Total reviews
4
3394
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 3390 reviews more than Bluefly received since Sep 24, 2018.

Bluefly and DressLily Consumer Ratings

Rank
896 out of 2297 in Footwear and Clothing category
408 out of 2297 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
751 in category
249 in category
Customer service
No votes
260 in category
Website
No votes
386 in category

According to consumer ratings and reviews, DressLily ranks 488 points higher in the Footwear and Clothing category than Bluefly. People gave Bluefly 1 stars for Exchange, Refund and Cancellation Policy criterion in Footwear and Clothing category and it is 145 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 647 points higher than the worst rated brand in this category.

Bluefly and DressLily Rating Details

Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (1121 reviews)
Reviewer's quote

...I sent several emails regarding my refund and was promised that i would get my $88. 00 in 10 business days. I am still waiting...

Claudette W

...NO REFUND POLICY. Per their instructions, spent $30 in postage returning it to California for the correct size on NOV 25. Uploaded the shipping receipt as requested...

Janelli
Customer service
No votes
1.5 (1297 reviews)
Reviewer's quote

No items

...The customer service was just so weird and wouldn’t answer if I will be getting my item anytime soon..

Meg
Website
No votes
2.1 (1284 reviews)
Reviewer's quote

No items

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

Bluefly and DressLily Pros and Cons

Pros
No votes
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
No votes
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Bluefly and DressLily Most Positive Reviews

Top rated reviews
No votes
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Bluefly and DressLily Most Critical Reviews

Lowest rated reviews
1

I purchased a handbag for $88.00 order#123195521and got the wrong color, bluefly rep communicated with me and approved r...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Bluefly and DressLily Latest Reviews

Recent published reviews

I need to speak to someone about my order ASAP

Read all 4 reviews

No response on phone or email

Read all 3394 reviews

Bluefly and DressLily Products and Services

Most reviewed product and services
No votes
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)