PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and Blue Shield Of California as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Health Net
Blue Shield Of California

Health Net and Blue Shield Of California Overview

Total reviews 22 126
Company responses 0 0
Issues resolved 0 1

Health Net and Blue Shield Of California Consumer Ratings

Rank
332 out of 1079 in Insurance category
236 out of 1079 in Insurance category
Product or Service Quality
212 in category
200 in category
Customer service
212 in category
232 in category
Reliability
231 in category
190 in category
Value for money
249 in category
187 in category

Health Net and Blue Shield Of California Rating Details

Product or Service Quality
1.1 (9 reviews)
1.2 (32 reviews)
Reviewer's quote

I’ve had sciatica since the end of March and they still haven’t gotten me physical therapy - and are charging for service (xrray) that they never took action on. Thats OK i’m changing health insurance at the end of the year- goodbye to bad health insurance 2018!..

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Customer service is HORRIBLE! Sent to Philippines and people can barely speak English so they repeat every statement you make (very annoying). It takes 20-30 minutes to get someone; if you aren't disconnected when they pick up, which happens often and then you start all over. Once you get through...

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Customer service
1.1 (8 reviews)
1.1 (47 reviews)
Reviewer's quote

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could not do the surgery because I was not in San Diego, and they do not cover unless you are in this location. Molina left UCSD. So we got Health net. They denied my surgery over the...

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...When I called the customer service of the insurance, they told me that I need an authorization for that. I just don't get it. Those people are not willing to or able to help...

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Reliability
1 (6 reviews)
1 (29 reviews)
Reviewer's quote

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the option. They cancelled my surgery Monday at 3 30, my surgery scheduled for 7 30 the next day. They required 6 weeks of OT. I went to OT and they said surgery was the only option. I...

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Run from this company! No support, takes 3 years to fix problems and you will never get back what you were overbilled.waste your time, technical support incompetent.disconnect you instead of fix problem, must be paid by how quickly they fix things or something

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Value for money
1 (6 reviews)
1.2 (29 reviews)
Reviewer's quote

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent, refused to cover my insulin (novalog and basaglar). Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my...

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I have explained all of this to BS stating that I deserve my money back as I have been paying nearly 80 dollars a month for nothing. Their response letter back to my grievance had this odd way of not owning anything and making it my fault. Pretty sure it was never read or they just didn't want to...

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Health Net and Blue Shield Of California Pros and Cons

Pros
  • Doctors
  • Plans they listed were just what we were looking for
  • Its insurance
Cons
  • No urgency
  • Does not meet patients needs
  • Difficulty contacting a knowledgeable rep
  • Customer service
  • Customer support

Health Net and Blue Shield Of California Most Positive Reviews

Top rated reviews
No votes
5

I am a medical doctor, a hematologist, saw patient on an emergency request by the patient's hospital primary care MD. ...

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No votes
No votes

Health Net and Blue Shield Of California Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

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1

I switched to Blue Shield in March. In April I removed my son from the policy, resulting in a decreased premium...big mi...

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1

With Health Net if a patients wants 3 month fill/refill of medication they are required to use Mail Order Pharmacy or...

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1

Called to pay my bill on line and received a confirmation number and thought all was fine, ha. Well to cut it short last...

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Health Net and Blue Shield Of California Latest Reviews

Recent published reviews
1

I was approved for surgery for my hand 8 months ago by Dr. Reid Abrams at UCSD and it was approved by Molina. I could...

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2

HAVE A MEDICINE ISSUE AND UNABLE TO TALK TO SOMEONE TO SOLVE THE PROBLEM

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1

I was approved by Molina insurance company about 8 months ago. I was out of town. Molina left and Heslth Net was the...

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1

I have 3 medications, water pill, hormone, cholesterol. I can get only a 30 day supply. I want 90 days. I'm 65 and I...

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Health Net and Blue Shield Of California Products and Services

Most reviewed product and services
  • Health Net Customer Care (8 reviews)
  • Health Net Health Insurance (2 reviews)
  • Health Net Emergency Service (2 reviews)
  • Blue Shield Of California Health Plan (16 reviews)
  • Blue Shield Of California Customer Care (13 reviews)
  • Blue Shield Of California Claim (12 reviews)