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Delete
  • 1 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $75.1K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff

No items

Customers don't like

  • Customer service4
  • Nonpayment of claims3
  • Difficulty contacting a knowledgeable rep3
  • Website2
  • Customer support2
Delete
  • 1 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Price 1
  • Polite customer service but no solving of problem 1

Customers don't like

  • Misinformed customer service8
  • Customer service8
  • Disinterested and lack of information of representative on phone7
  • Waiting until i was out of meds before deciding an issue5
  • Tedious exceptions process4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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