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Delete
  • 1 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Exchange, Refund and Cancellation Policy
  • Benefits 1

Customers don't like

  • Customer service8
  • Being mislead3
  • Premium increase2
  • Lack of knowledge2
  • Website usage1
Delete
  • 7 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $9.6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Staff
Exchange, Refund and Cancellation Policy
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Customer service26
  • Inability to resolve claim10
  • Really bad service8
  • Unresponsive agent7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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