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Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Exchange, Refund and Cancellation Policy
  • Benefits 1

Customers don't like

  • Customer service3
  • Being mislead3
  • Lack of knowledge2
  • Premium increase2
  • Website usage1
Delete
  • 6 ISSUES RESOLVED
  • 837 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Staff
Exchange, Refund and Cancellation Policy
  • Pleasant local agent 8
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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