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  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Benefits 1

Customers don't like

  • Customer service8
  • Being mislead3
  • Long hold times2
  • Premium increase2
  • Nonpayment of claims2

Products by Blue Cross And Blue Shield Of North Carolina

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Delete
  • 0 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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