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Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Benefits 1

Customers don't like

  • Customer service3
  • Being mislead3
  • Lack of knowledge2
  • Premium increase2
  • Website usage1
Delete
  • 0 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service16
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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