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  • 4 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $10.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Premiums ok 4
  • One rep did try to help me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3
  • Prices on marketplace 2

Customers don't like

  • Customer service21
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
  • That they lied4
Delete
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $44.8K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Prices 2
  • I like the coverage when it worked 1
  • Customer agents 1
  • Care centrix reps 1
  • Card design 1

Customers don't like

  • Phone waiting time7
  • Customer service7
  • Being mislead4
  • Lack of knowledge3
  • Not knowing where to transfer me2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1448830

Terrible. denied emergency hospital stay.

Rep mislead you and give the wrong information and then use the contract as a get out clause not to pay.

No one speaks English. Spent hours fighting a 63,000 bill.