PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Of Florida and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Of Florida
United Healthcare

Blue Cross And Blue Shield Of Florida and United Healthcare Overview

Total reviews
98
726
Company responses
0
0
Issues resolved
0
4

Blue Cross And Blue Shield Of Florida and United Healthcare Consumer Ratings

Rank
209 out of 1051 in Insurance category
196 out of 1051 in Insurance category
Customer service
139 in category
174 in category
Website
189 in category
187 in category
Product or Service Quality
148 in category
138 in category
Diversity of Products or Services
144 in category
204 in category

Blue Cross And Blue Shield Of Florida and United Healthcare Rating Details

Customer service
1.3 (52 reviews)
1.2 (297 reviews)
Reviewer's quote

The customer service should be called customer disservice. I called about a bill and was very rudely spoken to. I asked for the supervisor and I was hung up on...

Read full review

Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

Read full review
Website
1.5 (45 reviews)
1.5 (252 reviews)
Reviewer's quote

...Doctors will not take the time to go on BC/BS website to try and figure out how to retrieve the form fill it out and then fax it back to Pharmacy therefore I never get my medications. I have tried to beat the system by getting the form myself and then faxing to Dr. but have had no luck...

Read full review

...Got access to website. But iphone apps wont let me log in..

Read full review
Product or Service Quality
1.3 (42 reviews)
1.3 (251 reviews)
Reviewer's quote

...There is not customer service respect or appreciation. After having my plan for 1 and a half years they came back to me and added a premium for a mistaken application I submitted and cancel. They did not mention to me any of these, but a year and a half later...

Read full review

... you are going to do busy with people I was a customer up until the end of last month I moved they canceled me but assured me that they could provide the same service in the new area and they would be re-enrolling me the day which I spoke to them which like the 28th or 29th of last month 2/28/2020 before old plan ran out which was a lie I didn't find out they couldn't u...

Read full review
Diversity of Products or Services
1.6 (40 reviews)
1.3 (238 reviews)
Reviewer's quote

...Why is it we have to pull teeth just to do this?? Yes we would all like to utilize the online services but sometimes you just need to speak to someone. If you don't like the company or they are so terrible quit your job and go somewhere you can be happy..

Read full review

Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

Read full review

Blue Cross And Blue Shield Of Florida and United Healthcare Pros and Cons

Pros
  • Prices
  • I like the coverage when it worked
  • Customer care and failure to disclose
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Customer service
  • Phone waiting time
  • Being mislead
  • Customer service
  • That they lied
  • Runaround they have given me

Blue Cross And Blue Shield Of Florida and United Healthcare Most Positive Reviews

Top rated reviews
4

Through HIM (Health Insurance Marketplace,) Florida Blue BC/BS (FB) issued me a policy. I paid the premiums.

When I tur...

Read full review
5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

Read full review
4

My wife has had Lap Nissan surgery for reflux; she's tried Gaviscon, Nexium, Prilosec, etc..... several years ago we...

Read full review
5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

Read full review

Blue Cross And Blue Shield Of Florida and United Healthcare Most Critical Reviews

Lowest rated reviews
1

I am having a huge issue with BCBS. A BCBS rep came out to our office in 2/2104 to sign everyone up with insurance. Due...

Read full review
1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

Read full review
1

LVP CASE ID: 18-V0012 – DECISION
On June 15, 2018, Complainant submitted a complaint in accordance with the Legitimacy...

Read full review
1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

Read full review

Blue Cross And Blue Shield Of Florida and United Healthcare Latest Reviews

Recent published reviews
No votes

Ready to kill myself rather than deal with this year 5

Read full review
No votes

T E R R I B L E !!!!!! No le recomiendo a nadie esta aseguranza. tarde mas de medio dia tratando de hacer una cita para...

Read full review
1

This evil health insurance company dropped my poor elderly mother which she obtained though the (scam) Obama Care. They...

Read full review
1

Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice...

Read full review

Blue Cross And Blue Shield Of Florida and United Healthcare Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Of Florida Customer Care (23 reviews)
  • Blue Cross And Blue Shield Of Florida Health Insurance (20 reviews)
  • Blue Cross And Blue Shield Of Florida Health Plan (15 reviews)
  • United Healthcare Health Insurance (252 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)