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  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Not one bit 3
  • Prices 2
  • Care centrix reps 1
  • I like the coverage when it worked 1
  • Customer agents 1

Customers don't like

  • Phone waiting time6
  • Being mislead3
  • Customer service2
  • Not knowing where to transfer me2
  • Lack of knowledge2
Delete
  • 2 ISSUES RESOLVED
  • 496 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Being lied to10
  • Customer service5
  • That they lied4
  • Worst customer service4
  • Uncaring4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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