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  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Prices 2
  • Card design 1
  • Customer agents 1
  • I like the coverage when it worked 1
  • Not one bit 1

Customers don't like

  • Phone waiting time4
  • Being mislead3
  • Customer service reps who constantly just transferred me around3
  • Misleading policies2
  • Nonpayment of claims2
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Very bad 3
  • Prescription drug coverage 3
  • Agrivating 2
  • Very little about humana 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service19
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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