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  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $517 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Staff
Reliability

No items

Customers don't like

  • Refuse their customers desperately needed care2
  • Claim processing is terrible2
  • Confusing website1
  • Very high premium1
  • That cannot tell me what they cover1

Products by Blue Cross And Blue Shield Of Alabama

Delete
  • 2 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Reliability
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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