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Delete
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $93.3K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Coverage 1
  • Customer 1
  • Customer agents 1
  • Easy to get 1
  • Prices 1

Customers don't like

  • Ridiculous lack of customer service3
  • Poor customer service2
  • That such a simple thing became so ridiculous2
  • Worst2
  • That they told me one thing and then did another1
Delete
  • 2 ISSUES RESOLVED
  • 499 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service5
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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