PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and Blue Cross And Blue Shield Association as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare
Blue Cross And Blue Shield Association

Molina Healthcare and Blue Cross And Blue Shield Association Overview

Total reviews 953 158
Company responses 654 0
Issues resolved 7 0

Molina Healthcare and Blue Cross And Blue Shield Association Consumer Ratings

Rank
48 out of 1085 in Insurance category
177 out of 1085 in Insurance category
Customer service
No votes
126 in category
Website
No votes
156 in category
Reliability
No votes
87 in category
Billing Practices
No votes
115 in category

Molina Healthcare and Blue Cross And Blue Shield Association Rating Details

Customer service
No votes
1.3 (55 reviews)
Reviewer's quote

If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

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Website
No votes
1.6 (43 reviews)
Reviewer's quote

Finally, after spending no less than 2 hours trying to get a hold of someone - they finally give you the member id to register - I register on the website - enter the answer to a security question - then get an email to validate registration - enter the answer which is correct - it says invalid...

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The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

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Reliability
No votes
1.4 (33 reviews)
Reviewer's quote

Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly denies paying for the medication because it's an opioid. My Dr. sent in medical records, called them, voiced her concern about me not getting the medication, every thing, and they...

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Billing Practices
No votes
1.5 (45 reviews)
Reviewer's quote

More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...

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...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

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Molina Healthcare and Blue Cross And Blue Shield Association Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
  • Easy to get
  • Prices
  • Customer agents
Cons
  • Customer service
  • No customer service
  • Bad customer service no accountability
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous

Molina Healthcare and Blue Cross And Blue Shield Association Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

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5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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4

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound...

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Molina Healthcare and Blue Cross And Blue Shield Association Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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1

Following are the 2 letters I sent to BCBS stating my case and 2 message conversations.
July 28, 2014
To Whom It May Conce...

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Molina Healthcare and Blue Cross And Blue Shield Association Latest Reviews

Recent published reviews
1

I have had molina for 1 month and its been exceedingly frustrating and disappointing. They talk in circles and just...

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1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

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1

The Worst HC ever! Poorly run.
Bla bla bla

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1

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly...

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Molina Healthcare and Blue Cross And Blue Shield Association Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Health Plan (56 reviews)
  • Molina Healthcare Medical Claim (39 reviews)
  • Blue Cross And Blue Shield Association Health Insurance (55 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Claim (9 reviews)