PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and Blue Cross And Blue Shield Association as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare
Blue Cross And Blue Shield Association

Molina Healthcare and Blue Cross And Blue Shield Association Overview

Total reviews
926
158
Company responses
641
0
Issues resolved
7
0

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 926 reviews. It is 768 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Molina Healthcare and Blue Cross And Blue Shield Association Consumer Ratings

Rank
40 out of 1884 in Insurance category
164 out of 1884 in Insurance category
Customer service
108 in category
131 in category
Website
165 in category
163 in category
Staff
130 in category
144 in category

According to consumer ratings and reviews, Molina Healthcare ranks 124 points higher in the Insurance category than Blue Cross And Blue Shield Association. People gave Molina Healthcare 1.4 stars for Customer service criterion in Insurance category and it is 341 points higher than the worst rated brand in this category. At the same time, Blue Cross And Blue Shield Association was rated 1.3 stars for Customer service criterion in this category and it is 318 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Blue Cross And Blue Shield Association has a higher rating than Blue Cross And Blue Shield Association. Regarding Staff criterion, consumers gave Molina Healthcare 1.5 stars and it is 71% greater than other in category. Blue Cross And Blue Shield Association however was rated 1.4 stars and it is 68% greater than other in category.

Molina Healthcare and Blue Cross And Blue Shield Association Rating Details

Customer service
1.4 (546 reviews)
1.3 (55 reviews)
Reviewer's quote

It's one mistake after another with their customer service reps contradicting themselves. To begin with, for 3 years they have been messing up in the Primary Care Physician that I selected upon the year enrollment. EVERY YEAR for 3 years has been the same thing: 1) select PCP 2) receive insurance...

PissedConsumer1725809

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540
Website
1.6 (464 reviews)
1.6 (43 reviews)
Reviewer's quote

They've recently denied payment for visits to a doctor I found on their website on list of providers and I verified that this doctor accepted Molina Marketplace prior to the appointments. They denied coverage for Crestor, a new statin I was prescribed because Lipitor causes an allergic reaction....

Judy N

The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

Haidee
Staff
1.5 (459 reviews)
1.4 (38 reviews)
Reviewer's quote

I have all of the doctors records saying I’ve benefit from these procedures yet again the staff at Molina are falsely stating that the procedures or not working. I am going to file a lawsuit against Melina healthcare for pain and suffering and emotional and physical. The emotional pain causes me to...

Nancy G

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly denies paying for the medication because it's an opioid. My Dr. sent in medical records, called them, voiced her concern about me not getting the medication, every thing, and they...

Paul R

Molina Healthcare and Blue Cross And Blue Shield Association Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
  • Easy to get
  • Prices
  • Customer agents
Cons
  • Customer service
  • No customer service
  • No one knows whats going on
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous

Molina Healthcare and Blue Cross And Blue Shield Association Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

Molina Healthcare and Blue Cross And Blue Shield Association Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

Molina Healthcare and Blue Cross And Blue Shield Association Latest Reviews

Recent published reviews
1

DO NOT torture yourself by choosing Molina as your healthcare insurer! They will deny every pre-authorization request...

Read all 926 reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews

Molina Healthcare and Blue Cross And Blue Shield Association Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (230 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)