PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Association and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Association
Molina Healthcare

Blue Cross And Blue Shield Association and Molina Healthcare Overview

Total reviews 158 968
Company responses 0 654
Issues resolved 0 7

Blue Cross And Blue Shield Association and Molina Healthcare Consumer Ratings

Rank
187 out of 1000 in Insurance category
51 out of 1000 in Insurance category
Customer service
148 in category
121 in category
Billing Practices
135 in category
160 in category
Diversity of Products or Services
149 in category
210 in category
Website
179 in category
190 in category

Blue Cross And Blue Shield Association and Molina Healthcare Rating Details

Customer service
1.3 (55 reviews)
1.4 (567 reviews)
Reviewer's quote

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

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The website is a disaster and there is no customer service bc no one answers the phone. As a customer, I feel that the company doesn't care at all about its patients. I'm trying to change my son's doctor's so zhe can see a doctor, something so simple, but I have to be over 1 hour on the phone...

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Billing Practices
1.5 (45 reviews)
1.4 (463 reviews)
Reviewer's quote

...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

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More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...

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Diversity of Products or Services
1.6 (45 reviews)
1.3 (461 reviews)
Reviewer's quote

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

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I pay over $380 a month for the promise of healthcare services. In reality I wait on the phone for hours while their poor excuse for customer service searches the data base for doctors who actually take their *** insurance. The only reason I have this *** insurance is because my previous primary...

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Website
1.6 (43 reviews)
1.5 (490 reviews)
Reviewer's quote

The website is totally ineffective and inoperable, so I waited until bankers hours and called on Monday, waited an hour and 45 minutes to have a rep say they didn't have time for me and promise to have someone return the call FRIDAY or the next MONDAY or TUESDAY! Who knows if I'm covered or not,...

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They even have a note on their website claiming that with the doctor's prior authorization I could get the correct medicine but that's a big fat lie and they declined that even though their website clearly states that can be done. So now here I am suffering from 3 asthma attacks in the last 3 days....

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Blue Cross And Blue Shield Association and Molina Healthcare Pros and Cons

Pros
  • Easy to get
  • Prices
  • Customer agents
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous
  • Customer service
  • No customer service
  • Bad customer service no accountability

Blue Cross And Blue Shield Association and Molina Healthcare Most Positive Reviews

Top rated reviews
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

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5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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4

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound...

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5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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Blue Cross And Blue Shield Association and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

Following are the 2 letters I sent to BCBS stating my case and 2 message conversations.
July 28, 2014
To Whom It May Conce...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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Blue Cross And Blue Shield Association and Molina Healthcare Latest Reviews

Recent published reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

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1

The website is a disaster and there is no customer service bc no one answers the phone.
As a customer, I feel that the co...

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1

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly...

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1.4

A truly useless company. I have waited over an hour still nobody pick up.
They say you can chose from 300+ providers in m...

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Blue Cross And Blue Shield Association and Molina Healthcare Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Association Health Insurance (55 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Claim (9 reviews)
  • Molina Healthcare Health Insurance (235 reviews)
  • Molina Healthcare Health Plan (57 reviews)
  • Molina Healthcare Medical Claim (39 reviews)