PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Association and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Association
Molina Healthcare

Blue Cross And Blue Shield Association and Molina Healthcare Overview

Total reviews
158
936
Company responses
0
642
Issues resolved
0
7

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 936 reviews. It is 778 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Blue Cross And Blue Shield Association and Molina Healthcare Consumer Ratings

Rank
166 out of 1481 in Insurance category
41 out of 1481 in Insurance category
Customer service
132 in category
107 in category
Diversity of Products or Services
138 in category
185 in category
Billing Practices
125 in category
142 in category

According to consumer ratings and reviews, Molina Healthcare ranks 125 points higher in the Insurance category than Blue Cross And Blue Shield Association. People gave Blue Cross And Blue Shield Association 1.3 stars for Customer service criterion in Insurance category and it is 322 points higher than the worst rated brand in this category. At the same time, Molina Healthcare was rated 1.4 stars for Customer service criterion in this category and it is 347 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Blue Cross And Blue Shield Association has a higher rating than Molina Healthcare. Regarding Billing Practices criterion, consumers gave Blue Cross And Blue Shield Association 1.5 stars and it is 72% greater than other in category. Molina Healthcare however was rated 1.4 stars and it is 69% greater than other in category.

Blue Cross And Blue Shield Association and Molina Healthcare Rating Details

Customer service
1.3 (55 reviews)
1.4 (552 reviews)
Reviewer's quote

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540

Your login does not work, your password reset does not work, your live customer service cannot reset things. Therefore I can't register a complaint makes you feel proud, I saw filed complaints with several other wonderful agencies online detailing the two hours of a nightmare which you have created...

PissedConsumer1754625
Diversity of Products or Services
1.6 (45 reviews)
1.4 (448 reviews)
Reviewer's quote

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

Cindy L

I pay over $380 a month for the promise of healthcare services. In reality I wait on the phone for hours while their poor excuse for customer service searches the data base for doctors who actually take their *** insurance. The only reason I have this *** insurance is because my previous primary...

R B
Billing Practices
1.5 (45 reviews)
1.4 (451 reviews)
Reviewer's quote

...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

PissedConsumer674172

More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...

PissedConsumer1725809

Blue Cross And Blue Shield Association and Molina Healthcare Pros and Cons

Pros
  • Easy to get
  • Prices
  • Customer agents
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous
  • Customer service
  • No customer service
  • No one knows whats going on

Blue Cross And Blue Shield Association and Molina Healthcare Most Positive Reviews

Top rated reviews
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

Blue Cross And Blue Shield Association and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

Blue Cross And Blue Shield Association and Molina Healthcare Latest Reviews

Recent published reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews
1

Dr prescribed one and one half tablets per day.
Molina only authorizes one.
Another hoop to jump through.

Read all 936 reviews

Blue Cross And Blue Shield Association and Molina Healthcare Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)
  • Molina Healthcare Health Insurance (233 reviews)
  • Molina Healthcare Customer Care (152 reviews)
  • Molina Healthcare Health Plan (53 reviews)