PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blue Cross And Blue Shield Association and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blue Cross And Blue Shield Association
Molina Healthcare

Blue Cross And Blue Shield Association and Molina Healthcare Overview

Total reviews
158
925
Company responses
0
641
Issues resolved
0
7

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 925 reviews. It is 767 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Blue Cross And Blue Shield Association and Molina Healthcare Consumer Ratings

Rank
164 out of 1880 in Insurance category
40 out of 1880 in Insurance category
Customer service
133 in category
108 in category
Billing Practices
126 in category
142 in category
Diversity of Products or Services
135 in category
186 in category

According to consumer ratings and reviews, Molina Healthcare ranks 124 points higher in the Insurance category than Blue Cross And Blue Shield Association. People gave Blue Cross And Blue Shield Association 1.3 stars for Customer service criterion in Insurance category and it is 316 points higher than the worst rated brand in this category. At the same time, Molina Healthcare was rated 1.4 stars for Customer service criterion in this category and it is 341 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Blue Cross And Blue Shield Association has a higher rating than Molina Healthcare. Regarding Diversity of Products or Services criterion, consumers gave Blue Cross And Blue Shield Association 1.6 stars and it is 70% greater than other in category. Molina Healthcare however was rated 1.4 stars and it is 59% greater than other in category.

Blue Cross And Blue Shield Association and Molina Healthcare Rating Details

Customer service
1.3 (55 reviews)
1.4 (544 reviews)
Reviewer's quote

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540

It's one mistake after another with their customer service reps contradicting themselves. To begin with, for 3 years they have been messing up in the Primary Care Physician that I selected upon the year enrollment. EVERY YEAR for 3 years has been the same thing: 1) select PCP 2) receive insurance...

PissedConsumer1725809
Billing Practices
1.5 (45 reviews)
1.4 (443 reviews)
Reviewer's quote

...And i know they screw up, I work in a billing office for a hospital. They'll over pay on a claim, then when you try to refund some of them, they come back and say it isn't owed to them..

PissedConsumer674172

Molina employees (those who answered the customer service number) routinely used deceptive practices to delay, or outright stop the use of my health insurance (Silver 100) plan. They lie, blame everyone else for the delays and then place you on hold for 15-30 minutes at a time while they "try to...

Eric C
Diversity of Products or Services
1.6 (45 reviews)
1.4 (440 reviews)
Reviewer's quote

I have a bad knee. I have had an injection last year of a product called Hyalgan. It worked although with what is said to be the best most costly PPO I still had to pay a huge co pay. Oh well. I just found out they will no longer pay. Not covered I was told. No options either. What a shame for all...

Kyre

My wife has Molina. She uses CVS (the only pharmacy that will take Molina Health care) in this area and has to takes insulin twice a day,our out of pocket cost for the vials was only $10. Then a few months ago it was $30, she tells me now it will cost us $800. Why the change?Chester...

Chester W

Blue Cross And Blue Shield Association and Molina Healthcare Pros and Cons

Pros
  • Easy to get
  • Prices
  • Customer agents
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous
  • Customer service
  • No customer service
  • No one knows whats going on

Blue Cross And Blue Shield Association and Molina Healthcare Most Positive Reviews

Top rated reviews
5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

Blue Cross And Blue Shield Association and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

Blue Cross And Blue Shield Association and Molina Healthcare Latest Reviews

Recent published reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews
1.2

Molina has been a royal pain whenever I have to deal with them. It's one mistake after another with their customer servi...

Read all 925 reviews

Blue Cross And Blue Shield Association and Molina Healthcare Products and Services

Most reviewed product and services
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)
  • Molina Healthcare Health Insurance (229 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)