PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metlife and Blue Cross And Blue Shield Association as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Metlife
Blue Cross And Blue Shield Association

Metlife and Blue Cross And Blue Shield Association Overview

Total reviews
314
158
Company responses
0
0
Issues resolved
1
0

Metlife was first mentioned on PissedConsumer on Mar 8, 2007 and since then this brand received 314 reviews. It is 156 reviews more than Blue Cross And Blue Shield Association received since Jun 3, 2010.

Metlife and Blue Cross And Blue Shield Association Consumer Ratings

Rank
220 out of 1482 in Insurance category
167 out of 1482 in Insurance category
Customer service
186 in category
130 in category
Reliability
145 in category
89 in category
Product or Service Quality
194 in category
81 in category

According to consumer ratings and reviews, Blue Cross And Blue Shield Association ranks 53 points higher in the Insurance category than Metlife. People gave Metlife 1.2 stars for Customer service criterion in Insurance category and it is 264 points higher than the worst rated brand in this category. At the same time, Blue Cross And Blue Shield Association was rated 1.3 stars for Customer service criterion in this category and it is 320 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Blue Cross And Blue Shield Association has a higher rating than Metlife. Regarding Product or Service Quality criterion, consumers gave Metlife 1.1 stars and it is 57% greater than other in category. Blue Cross And Blue Shield Association however was rated 1.7 stars and it is 82% greater than other in category.

Metlife and Blue Cross And Blue Shield Association Rating Details

Customer service
1.2 (91 reviews)
1.3 (55 reviews)
Reviewer's quote

Metlife's customer service is deplorable. Their calls are outsourced to barely-English speaking countries, to representatives that have little to no knowledge of dental care or practices. The reps do nothing but repeat what you say and read off scripts that are sitting in front of them...

PissedConsumer1564871

...wouldn’t! This is another reason why teachers are furious and marching on the capital! The state health plan is terrible! The coverage is abysmal! The customer service is unyielding, unfriendly and ridiculous to their paying customers!!! Not...

PissedConsumer1256540
Reliability
1.1 (69 reviews)
1.4 (33 reviews)
Reviewer's quote

My husband passed away 3 months ago, I have filled out papers they sent, plus more papers that they sent. Still have not received payment

PissedConsumer1705372

My medication prescribed to me for years by a licensed Pa. physician now requires a PAR and a QLL. BC/BS constantly denies paying for the medication because it's an opioid. My Dr. sent in medical records, called them, voiced her concern about me not getting the medication, every thing, and they...

Paul R
Product or Service Quality
1.1 (66 reviews)
1.7 (38 reviews)
Reviewer's quote

Believe it or not, I got a telephone intercept that told me that this number was invalid and no longer in service. This company is a collection of the biggest idiots that has been my misfortune to deal with. This would be like an online banking situation were one day you could see both your saving...

Falcon G

...Physicians need to have relationships with their patients and show compassion and be held accountable for the services they provide. The hospital billed us over 10000. 00 for this service That is *** and we will not pay it...

Cindy L

Metlife and Blue Cross And Blue Shield Association Pros and Cons

Pros
  • Operators who have been helpful
  • No one
  • When we had an advisor
  • Easy to get
  • Prices
  • Customer agents
Cons
  • Customer service
  • Delay delay
  • Not trustworthy
  • Poor customer service
  • Ridiculous lack of customer service
  • That such a simple thing became so ridiculous

Metlife and Blue Cross And Blue Shield Association Most Positive Reviews

Top rated reviews
5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

5

I called today to speak to someone as I recently received medical bills equaling well over 2,000!! Michelle contacted in...

Metlife and Blue Cross And Blue Shield Association Most Critical Reviews

Lowest rated reviews
1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

1

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel...

Metlife and Blue Cross And Blue Shield Association Latest Reviews

Recent published reviews

their agents overcharge by a bundle of money. I cancelled house insurance and cant get a site for cancelling the...

Read all 314 reviews
1

Blue Cross Blue Shield is a for profit organization. They only care about
the bottom line. They ignore there members (whi...

Read all 158 reviews

Metlife and Blue Cross And Blue Shield Association Products and Services

Most reviewed product and services
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)
  • Blue Cross And Blue Shield Association Health Insurance (54 reviews)
  • Blue Cross And Blue Shield Association Health Plan (18 reviews)
  • Blue Cross And Blue Shield Association Customer Care (12 reviews)