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  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $93.3K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Billing Practices
Website
Staff
  • Coverage 1
  • Customer 1
  • Customer agents 1
  • Easy to get 1
  • Prices 1

Customers don't like

  • Ridiculous lack of customer service3
  • Poor customer service2
  • That such a simple thing became so ridiculous2
  • Worst2
  • That they told me one thing and then did another1
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Billing Practices
Website
Staff
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service5
  • Being passed back and forth with no resolution3
  • Not trustworthy2
  • Prejudice against those with mental illness2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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