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  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $93.3K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Coverage 1
  • Customer 1
  • Customer agents 1
  • Easy to get 1
  • Prices 1

Customers don't like

  • Ridiculous lack of customer service3
  • Poor customer service2
  • That such a simple thing became so ridiculous2
  • Worst2
  • That they told me one thing and then did another1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 414 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Prescription drug coverage 4
  • Agrivating 2
  • Attitude of agents on the phone 2
  • Doctor 2
  • Very little about humana 2

Customers don't like

  • Customer service11
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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