Blue Cross And Blue Shield Association vs Coventry Health Care

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Delete
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $91.2K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Coverage 1
  • Customer 1
  • Customer agents 1
  • Easy to get 1
  • Prices 1

Customers don't like

  • Poor customer service5
  • Ridiculous lack of customer service4
  • That such a simple thing became so ridiculous4
  • Worst4
  • Terrible insurance to deal with2

Products by Blue Cross And Blue Shield Association

No items

Delete
  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Staff
  • Some people at customer service 4
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Plans7
  • Did not resolve problem6

Products by Coventry Health Care

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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