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Delete
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $93.3K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Billing Practices
Website
Staff
  • Coverage 1
  • Customer 1
  • Customer agents 1
  • Easy to get 1
  • Prices 1

Customers don't like

  • Ridiculous lack of customer service3
  • Poor customer service2
  • That such a simple thing became so ridiculous2
  • Worst2
  • That they told me one thing and then did another1
Delete
  • 0 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.1K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Billing Practices
Website
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service13
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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