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Blue Apron

Food Delivery
  • 1 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $157 AVERAGE LOSS
1.9
Reliability
Customer service
Turnaround Time
Diversity of Products or Services
  • Variety of ingredients and recipes 2
  • Premise 1
  • Idea of good food 1
  • Idea 1
  • First meal kit 1

Customers don't like

  • Cancellation policy2
  • What appears to be deception in the cancellation process1
  • Customer service1
  • Billing process1
  • Actual treatment or product1
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Harry And David

Food Delivery
  • 2 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $198 AVERAGE LOSS
1.8
Reliability
Customer service
Turnaround Time
Diversity of Products or Services
  • Online shopping 3
  • Customer service resolution 3
  • Customer service 3
  • Convenience 3
  • Choosing delivery date 3

Customers don't like

  • Customer service10
  • Quality was sickening4
  • Poor customer service from supervisor3
  • I expect better for the price3
  • Delivery or customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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