PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blooms Today and Justflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blooms Today

Blooms Today

Has verified representatives
1.8
Justflowers

Justflowers

Has verified representatives
1.3
Blooms Today
Justflowers

Blooms Today and Justflowers Overview

Total reviews
105
416
Company responses
44
17
Issues resolved
0
0

Justflowers was first mentioned on PissedConsumer on Oct 22, 2008 and since then this brand received 416 reviews. It is 311 reviews more than Blooms Today received since Jun 29, 2009. Blooms Today responds to reviews and communicates with its consumers more often than Justflowers. Blooms Today customer service team contacts its customers via PissedConsumer.com in 42 percent of cases.

Blooms Today and Justflowers Consumer Ratings

Rank
23 out of 356 in Flowers / Florist category
53 out of 356 in Flowers / Florist category
Customer service
27 in category
35 in category
Delivery Service
28 in category
34 in category
Exchange, Refund and Cancellation Policy
16 in category
28 in category

According to consumer ratings and reviews, Blooms Today ranks 30 points higher in the Flowers / Florist category than Justflowers. People gave Blooms Today 1.3 stars for Customer service criterion in Flowers / Florist category and it is 58 points higher than the worst rated brand in this category. At the same time, Justflowers was rated 1.1 stars for Customer service criterion in this category and it is 50 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Blooms Today has a higher rating than Justflowers. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Blooms Today 1.5 stars and it is 81% greater than other in category. Justflowers however was rated 1.2 stars and it is 67% greater than other in category.

Blooms Today and Justflowers Rating Details

Customer service
1.3 (39 reviews)
1.1 (162 reviews)
Reviewer's quote

...I called customer service to complain about the order and the situation. Outside of a refund if I cancelled the order, they offered a measly 20% of my next order. I can get 20% of or more at any flower service at any time...

Rachel N

...Horrible customer service and you are on hold for hours..

Gladys S
Delivery Service
1.3 (39 reviews)
1.2 (157 reviews)
Reviewer's quote

...I chose Tuesday delivery and provided the funeral home address in Maryland. On Tuesday afternoon I contacted Blooms Today to check the status. I was told that the order would be delivered before the end of the day...

Jeff B

I ordered on monday, not a holiday, not a special day, with the ladys assurance of a GUARENTEED delivery the next day. JUST FLOWERS had allll the next day to deliver a common, easy to make, but high priced bouquet LESS THAN A HALF MILE to a hospital they deliver to almost every day from the JUST...

Steve A
Exchange, Refund and Cancellation Policy
1.5 (34 reviews)
1.2 (150 reviews)
Reviewer's quote

This business is HORRIBLE! They called me 30 minutes prior to a funeral and canceled my order. Now I can’t possibky find someone else to deliver on time. Absolutely ridiculous. And then say it’s going to take 5-7 days to get my money back. Don’t ever orde from them!

PissedConsumer1258862

...She offered a $10 refund on an $85 order. I said that the flowers at this point are just going to remind me that my wife didn't get her Mother's Day gift. They'll be wilted by the time she gets home...

Kurt P

Blooms Today and Justflowers Pros and Cons

Pros
  • Good pricing
  • Full refund
  • Canceling service was easy
  • Website
  • Easy to use website
  • Customer service called me to ask question on the characters
Cons
  • Never delivered product though charged immediately
  • Customer service
  • Quality of flowers
  • Worst experience ever
  • Spoiled a very special occasion by not delivering the flowers
  • Lied about delivery

Blooms Today and Justflowers Most Positive Reviews

Top rated reviews
3.2

On May 6th, My Daughter gave birth to our first grandchild. I ordered flowers from Blooms Today with an added service...

5

I ordered a large 90.00 order of a specific flower arrangement bouquet of flowers for my cousin-in-law. I took about 3...

Blooms Today and Justflowers Most Critical Reviews

Lowest rated reviews
1

My mom lives out of state and was having surgery and since I couldn't afford to fly down and be with her in person I...

1

Just flowers doesn't carry any inventory. They relay all their orders to local flower shops. Just flowers has an incredi...

Blooms Today and Justflowers Latest Reviews

Recent published reviews
1

My Grandmother had passed away. My mom flew out to be with family. I ordered flowers on Thursday to be delivered the...

Read all 105 reviews
1.5

I ordered an arrangement for Thanksgiving for someone. I also ordered the deluxe arrangement so it would be extra full...

Read all 416 reviews

Blooms Today and Justflowers Products and Services

Most reviewed product and services
  • Blooms Today Delivery Service (37 reviews)
  • Blooms Today Flowers (15 reviews)
  • Blooms Today Arrangement (13 reviews)
  • Justflowers Delivery Service (175 reviews)
  • Justflowers Flowers (74 reviews)
  • Justflowers Arrangement (46 reviews)