PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bloomex USA and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bloomex USA
Teleflora

Bloomex USA and Teleflora Overview

Total reviews
60
434
Company responses
0
0
Issues resolved
1
5

Bloomex USA and Teleflora Consumer Ratings

Rank
17 out of 241 in Flowers / Florist category
37 out of 241 in Flowers / Florist category
Customer service
11 in category
33 in category
Delivery Service
10 in category
23 in category
Exchange, Refund and Cancellation Policy
8 in category
31 in category
Website
19 in category
27 in category

Bloomex USA and Teleflora Rating Details

Customer service
2.1 (30 reviews)
1.2 (204 reviews)
Reviewer's quote

...During the live chat option customer service would reply back and say they will process it ASAP. However no follow up has been done and the order was never received. I tried called the customer service number several times over the week and it would go to a message with again no follow up...

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...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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Delivery Service
2.1 (29 reviews)
1.6 (174 reviews)
Reviewer's quote

I ordered flowers for my mother on 5/7 and had a delivery date of Monday May 11th. Sunday delivery was not available. I called my mom to tell her so she wouldn't think I forgot her on this special day...

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...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

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Exchange, Refund and Cancellation Policy
2.1 (28 reviews)
1.2 (187 reviews)
Reviewer's quote

I ordered for mothers day, day after they sent me an order status saying refunded, I reached out to them and 2 DAYS they responded saying they cant do my order. Leaving me running around 2 days before mothers day trying to get some more flowers ordered. Still waiting on a refund and after reading...

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...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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Website
2.7 (26 reviews)
2.1 (168 reviews)
Reviewer's quote

I wish i had read all the terrible reviews before ordering from this website. Its seriously a scam! I have had the same experience as 100 other customers. They deliver it to the 'wrong address' and then never return the money...

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...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

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Bloomex USA and Teleflora Pros and Cons

Pros
  • Diversity
  • Price
  • Design
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • You will end up giving your special or loved ones garbage
  • Everything horrible service
  • Ruining a surprise
  • Customer service
  • Never got flowers
  • Delivered product

Bloomex USA and Teleflora Most Positive Reviews

Top rated reviews
5

unacceptable experience!!!!
I ordered Red roses for delivery the next day. Pink roses were delivered! Contacted managemen...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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4.9

My order was failed first, but after three recalls i got an order, a gift card and a satisfactionLike
Customer service was...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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Bloomex USA and Teleflora Most Critical Reviews

Lowest rated reviews
1

3:32 PM
Ang enters the chat
Ang
3:32 PM

Hello! How can I help you?
You
3:32 PM
order #1807351
You
3:33 PM
rec'd this em...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

How do you get money back from bloomex company

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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Bloomex USA and Teleflora Latest Reviews

Recent published reviews
1

I placed an order for a bouquet to welcome home my uncle in the US from a long stay at the hospital. My credit card was...

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No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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1

I ordered flowers for my mother on 5/7 and had a delivery date of Monday May 11th. Sunday delivery was not available. I...

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1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

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Bloomex USA and Teleflora Products and Services

Most reviewed product and services
  • Bloomex Usa Delivery Service (21 reviews)
  • Bloomex Usa Flowers (14 reviews)
  • Bloomex Usa Customer Care (5 reviews)
  • Teleflora Delivery Service (122 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)