PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blinds To Go and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blinds To Go
Rooms To Go

Blinds To Go and Rooms To Go Overview

Total reviews
134
2375
Company responses
0
0
Issues resolved
0
16

Blinds To Go and Rooms To Go Consumer Ratings

Rank
10 out of 118 in Blinds, Curtains and Shutters category
297 out of 1516 in Furniture and Decor category
Customer service
11 in category
235 in category
Product or Service Quality
5 in category
281 in category
Delivery Service
7 in category
225 in category
Exchange, Refund and Cancellation Policy
7 in category
220 in category

Blinds To Go and Rooms To Go Rating Details

Customer service
1.4 (38 reviews)
1.4 (795 reviews)
Reviewer's quote

...I called customer service who was apologetic and offered me a $50 coupon which I declined. I didn’t think that store deserved my business..

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Upon calling the store and waiting over an half hour to speak with someone, the customer service representative inform me they tried calling me on 7/29, I informed him that no one left a message if they did call; and then I told him I would have return the call. He then informed me that my order...

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Product or Service Quality
1.7 (31 reviews)
1.5 (692 reviews)
Reviewer's quote

...However, the designer had an emergency (I hope all is alright) and they are saying I cannot get any service until he returns. ARGH..

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I just want to be treated fair especially when I spend my money and I was told the product is under warranty. when I reported it to BBB, I was dismissed by them as well, so at this point it's my lost don't be fool by the hype of the platform bed and don't let Rooms to Go promote this company's junk...

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Delivery Service
1.8 (28 reviews)
2 (653 reviews)
Reviewer's quote

...My designer had an emergency and I cant get any service until his return..

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...It’s now 12:30 and I am looking for ways to show my dissatisfaction with RTG delivery service so I found this website as a start. Order 8376275..

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Exchange, Refund and Cancellation Policy
1.3 (26 reviews)
1.4 (659 reviews)
Reviewer's quote

...I have still not opened the blinds as I requested a refund. I had an email back saying they will arrange a pick up Friday 30th June 2017 and this still has not happened. Since then I have emailed the team a good few times, now there are not even responded back to my email...

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I purchased two sofas online and one of them has a defect, and they set up An appointment to exchange the sofa several times;however the new sofa can never seem to made it to my house. It always something different, no one home and no one answer to the door while I am home waiting on the delivery...

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Blinds To Go and Rooms To Go Pros and Cons

Pros
  • At first very helpful and polite
  • Sales staff
  • No pros
  • Sales representative
  • Good price
  • Friendly sales person
Cons
  • When i made my complaint i was very disatisfied
  • Terrible customer service after purchase
  • Terrible customer service
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

Blinds To Go and Rooms To Go Most Positive Reviews

Top rated reviews
5

My first experience with Blinds to Go related to the cords. After a few years some of the cords frayed. I brought the...

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5

We purchased a dining room set over 1000 dollars. When we got our chairs they were covered with black stuff. The chairs...

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5

installer measured slider door did not know the product measured to short and know blinds to go will not fix the...

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5

I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....

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Blinds To Go and Rooms To Go Most Critical Reviews

Lowest rated reviews
1

Bought pleated shades from blindstogo
Absolutely horrible ***! Tons of strings and uneven pleats My house now looks like...

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1

After 2 defective mattresses we asked for a refund, but due to their policy they said no refunds. They wanted us to...

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1

Way too expensive for the flimsily made garbage. I think Walmart has better quality store never calls or follows up to...

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1

they should deliver my mattress weeks ago its ben *** dealing with them . i have waited all day lone for them and no...

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Blinds To Go and Rooms To Go Latest Reviews

Recent published reviews
1

I had new vertical blinds installed over a week ago and three slats are missing and the blinds are way to wide. The...

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1.5

it's a waste I brought a new mattress w/adjustable platform in february. contacted rooms to go immediately but do to...

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1.3

I had new vertical blinds installed a week ago and three slats are missing. In addition to slacks are wrinkled, strings...

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1

Bought about $12,000 dollars worth of furniture from
Savannah Rooms to go, had nothing but constant problems, wrong items...

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Blinds To Go and Rooms To Go Products and Services

Most reviewed product and services
  • Blinds To Go Blinds (70 reviews)
  • Blinds To Go Customer Care (11 reviews)
  • Blinds To Go Installation (6 reviews)
  • Rooms To Go Customer Care (172 reviews)
  • Rooms To Go Warranty (151 reviews)
  • Rooms To Go Repair (47 reviews)