PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blinds To Go and Hunter Douglas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blinds To Go
Hunter Douglas

Blinds To Go and Hunter Douglas Overview

Total reviews
131
191
Company responses
0
0
Issues resolved
0
4

Blinds To Go and Hunter Douglas Consumer Ratings

Rank
9 out of 118 in Blinds, Curtains and Shutters category
8 out of 118 in Blinds, Curtains and Shutters category
Customer service
10 in category
9 in category
Product or Service Quality
5 in category
6 in category
Delivery Service
7 in category
3 in category
Exchange, Refund and Cancellation Policy
6 in category
5 in category

Blinds To Go and Hunter Douglas Rating Details

Customer service
1.4 (36 reviews)
1.5 (103 reviews)
Reviewer's quote

...I called customer service who was apologetic and offered me a $50 coupon which I declined. I didn’t think that store deserved my business..

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...These blinds were ridiculously expensive to begin with, they took forever to receive and honestly the customer service at HD is just terrible..

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Product or Service Quality
1.7 (29 reviews)
1.6 (99 reviews)
Reviewer's quote

I have to say that "Blinds to Go" is a Company that doesn't care about Customer Satisfaction or Service...

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...Their after purchase service is very poor. I have been waiting a year for a replacement to a faulty blind and for a repair person to come out and repair squeaky blinds..

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Delivery Service
1.9 (26 reviews)
2.6 (79 reviews)
Reviewer's quote

...DON'T USE THEM!!!! THEY TAKE YOUR MONEY AND DO NOT PROVIDE THE SERVICE YOU DESERVE. IT'S NOT WORTH IT. Pay a smaller company and enjoy their service and commitment instead..

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Few if any 'certified techs' in region to support warranty or even willing to provide warranty service at the rate these need attention. Calling HD Customer Service gets you redirected to the same problematic dealers who don't support what they sell for HD. The parts needing replacement are...

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Exchange, Refund and Cancellation Policy
1.3 (24 reviews)
1.4 (82 reviews)
Reviewer's quote

...I have still not opened the blinds as I requested a refund. I had an email back saying they will arrange a pick up Friday 30th June 2017 and this still has not happened. Since then I have emailed the team a good few times, now there are not even responded back to my email...

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...I am simply asking for a cheaper blind and didn't even request a refund on the difference and they will not do it. I will NEVER order from this HORRIBLE company again. Very disappointed...

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Blinds To Go and Hunter Douglas Pros and Cons

Pros
  • At first very helpful and polite
  • Sales staff
  • Nice blinds
  • Product looked good
  • Was ok until my blinds started breaking strings
  • Person i interacted with is great
Cons
  • When i made my complaint i was very disatisfied
  • Terrible customer service after purchase
  • Terrible customer service
  • Customer service
  • Unsatisfactory resolution for defective product
  • Quality of product

Blinds To Go and Hunter Douglas Most Positive Reviews

Top rated reviews
5

My first experience with Blinds to Go related to the cords. After a few years some of the cords frayed. I brought the...

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5

I rent 2 rooms on Airbnb that have Hunter Douglas window blinds. After a recent guest departed I noticed to my horror th...

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5

installer measured slider door did not know the product measured to short and know blinds to go will not fix the...

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5

When we built in 2001, we had Hunter Douglas blinds installed in our home. Recently, we added motorized room darkening...

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Blinds To Go and Hunter Douglas Most Critical Reviews

Lowest rated reviews
1

Bought pleated shades from blindstogo
Absolutely horrible ***! Tons of strings and uneven pleats My house now looks like...

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1

We purchased the Hunter Douglas Everwood blinds a few years back and had nothing but problems. They are very flimsy and...

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1

Way too expensive for the flimsily made garbage. I think Walmart has better quality store never calls or follows up to...

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1

Hunter Douglas has a reputation for making high end roman shades and other window treatments. From all my research,...

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Blinds To Go and Hunter Douglas Latest Reviews

Recent published reviews
1.4

Not only they were late providing the blinds but also they did not communicate the reason for the delay. Did not return...

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1.4

I purchased a Hunter Douglas power view shade and it was purchase &;;;;;;;;;;;;;; installed by the Shade shop in...

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1

I have to say that "Blinds to Go" is a Company that doesn't care about Customer Satisfaction or Service ... but is all a...

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1.2

I have had HD blinds since the 90's, but this last experience has totally convinced me to never buy their products...

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Blinds To Go and Hunter Douglas Products and Services

Most reviewed product and services
  • Blinds To Go Blinds (70 reviews)
  • Blinds To Go Customer Care (10 reviews)
  • Blinds To Go Installation (6 reviews)
  • Hunter Douglas Blinds (67 reviews)
  • Hunter Douglas Motorized Blinds (29 reviews)
  • Hunter Douglas Honeycomb Blinds (10 reviews)