PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blanka Travel and OneTravel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blanka Travel
OneTravel

Blanka Travel and OneTravel Overview

Total reviews
7
379
Company responses
0
0
Issues resolved
0
3

Blanka Travel and OneTravel Consumer Ratings

Rank
12 out of 555 in Travel Agencies category
104 out of 555 in Travel Agencies category
Customer service
5 in category
85 in category
Number of Destinations
14 in category
69 in category
Product or Service Quality
12 in category
69 in category
Price Affordability
13 in category
74 in category

Blanka Travel and OneTravel Rating Details

Customer service
5 (2 reviews)
1.3 (95 reviews)
Reviewer's quote

...She has been always very professional, provided me with the most excellent service, she is always friendly and knowledgable. It happened once that one of my flights got changed while I was in Europe. I contacted her via email and she immediately replied, provided assistance and resolved the problem...

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...Toran is an EXCELLENT customer service representative. I hope this new itinerary does not cancel but with everything going on in the world with COVID-19 nothing can be guaranteed. Thanks again...

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Number of Destinations
4.5 (2 reviews)
2.3 (71 reviews)
Reviewer's quote

I have been buying my tickets from blankaTravel since 2008. Blanka is very professional and someone you can rely on. When I travel to Europe, I always contact her, she is very nice and very honest. I had once missed my flight and she did her best to get me on the next flight, she was on the phone...

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...Booking number 67904727..

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Product or Service Quality
4 (2 reviews)
1.6 (87 reviews)
Reviewer's quote

No items

...I was not able to speak to customer service representative due to high volume. I was on hold twice for over an hour. Used online form to initiate cancellation which worked..

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Price Affordability
4.5 (2 reviews)
2.1 (75 reviews)
Reviewer's quote

No items

...and he said that the payment didnt go through, which obviously means its void because he proceeded on offering me to book the same flight at a much higher price, sine the previous price is not available anymore. I didnt say yes, I said I will think and requested a call back. I wasnt able to answer the call back because I was...

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Blanka Travel and OneTravel Pros and Cons

Pros
No votes
  • Cheap price
  • Non
  • Low price
Cons
No votes
  • Terrible customer service
  • Incompetencies
  • Difficulty getting refund

Blanka Travel and OneTravel Most Positive Reviews

Top rated reviews
5

I have been using Blanka's travel services for years. She has been always very professional, provided me with the most...

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5

can not travel because coronavirus on my way.

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3.7

I have been buying my tickets from blankaTravel since 2008. Blanka is very professional and someone you can rely on. Whe...

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5

Due to the current situation of not being able to travel I'm kindly asking for a refund of flight # 481 to Port Of Spain...

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Blanka Travel and OneTravel Most Critical Reviews

Lowest rated reviews
No votes
1

The person I was to stay with passed away on Sept. 14th. If you don't believe me contact The Hays Daily News--obituary p...

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No votes
1

My name is Dennis Sandy i tried to make reservation on a car i submit all the information and was informed that it was...

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Blanka Travel and OneTravel Latest Reviews

Recent published reviews
No votes

Zekira Husejnovic Ajla Omerovic .Almedina Omerovic

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No votes

Looks like they may have called me twice but never left a message. I received an email from them with a phone number to...

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No votes

This is the most unprofessional agent I have ever met. I called for a simple quote and told her that I will call around...

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No votes

The One Travel não resolveu meu problema. é muito difícil contatá-los, eles não fornecem informações precisas e leva...

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Blanka Travel and OneTravel Products and Services

Most reviewed product and services
  • Blanka Travel Travel Agent (1 review)
  • Onetravel Flight Booking (164 reviews)
  • Onetravel Customer Care (23 reviews)