PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blackhawk Network and OneVanilla as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blackhawk Network

Blackhawk Network and OneVanilla Overview

Total reviews
Company responses
Issues resolved

OneVanilla was first mentioned on PissedConsumer on Aug 15, 2011 and since then this brand received 358 reviews. It is 250 reviews more than Blackhawk Network received since Aug 2, 2014.

Blackhawk Network and OneVanilla Consumer Ratings

57 out of 279 in PR and Marketing category
29 out of 359 in Cards category
Customer service
40 in category
20 in category
33 in category
27 in category
Product or Service Quality
38 in category
21 in category

Blackhawk Network and OneVanilla Rating Details

Customer service
1.2 (44 reviews)
1.6 (142 reviews)
Reviewer's quote

I have a gift card that has been declined 2X and I can't find anywhere that customer service or help of any kind is available. The phone # takes you through a bunch of information sharing but winds up telling you it can't hear your responses. Looks like this is just a scam..


I purchased 2 cards from Walmart yesterday morning and had them both loaded around 0730 and walked from the customer service desk back to electronics made a purchase. So within 10 minutes of loading money onto the Vanilla Master Card, the funds were available. Now late last-night I used my Vanilla...

Donald W
1.2 (41 reviews)
1.4 (132 reviews)
Reviewer's quote

I tried calling your company to see if you make the google cards for Dollar General Stores. I just had a card stolen. At Dollar General Store #02921 1-317 349 0904 My card was redeemed on Dollar General internet in 1 min. outside of store. 100.00 card Jennifer Kelly it has been reported to google...

Jennifer K

My card wasn't activated and when it was someone else used the funds on my card. I called and they suggested I to put my card on hold. It's been a few weeks and I haven't gotten any response yet. Most of my money was used by someone else. This whole situation is very stressful. I really need that...

Crystal C
Product or Service Quality
1.3 (38 reviews)
1.6 (131 reviews)
Reviewer's quote

...service rebate cards (Visa. ) Applied in July 2019. Since then have spoken to 5 different people (2 supervisors)have been told of production delays, that it was or will be shipped, have received 3 different claim numbers and now they have failed to work with the BBB to resolve this issue..


...The service is horrible. My daughter is taking this to a lawyer but he on vacation. Home next Monday...

Lois M

Blackhawk Network and OneVanilla Pros and Cons

No votes
  • Easy transaction and process
  • Being able to buy stuff online
  • Ease of card use when it worked
  • Customer service
  • Whole process of redemption and loss of monies
  • Ripped me off
  • Length of time to resolve
  • I will never ever use again
  • Trying to reach customer service about fraud card

Blackhawk Network and OneVanilla Most Positive Reviews

Top rated reviews

I try to create an account but it wouldn't let me to it says "an error in a transaction", If you'd help me it would be...


I paid for a 10$ subscription, the automatic payment didn't go through. So, I got refunded on my prepaid card and...

Blackhawk Network and OneVanilla Most Critical Reviews

Lowest rated reviews

Had my fiancé tax return deposited onto his Pay Power c...


I lost my card and someone tried to get replacement, I've called several times and provided proof (receipts, phone...

Blackhawk Network and OneVanilla Latest Reviews

Recent published reviews

I tried calling your company to see if you make the google cards for Dollar General Stores. I just had a card stolen....

Read all 108 reviews

I Bought a onevannilla prepaid card at a dollar store in allons, Tn the only one in this city.
I loaded 98.00 on it , the...

Read all 358 reviews

Blackhawk Network and OneVanilla Products and Services

Most reviewed product and services
  • Blackhawk Network Gift Card (41 reviews)
  • Blackhawk Network Customer Care (7 reviews)
  • Blackhawk Network Gospendit Gift Card (5 reviews)
  • Onevanilla Prepaid Card (174 reviews)
  • Onevanilla Gift Card (29 reviews)
  • Onevanilla Customer Care (21 reviews)