PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Blackhawk Network and Green Dot Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Blackhawk Network
Green Dot Corporation

Blackhawk Network and Green Dot Corporation Overview

Total reviews
131
2332
Company responses
0
0
Issues resolved
1
14

Blackhawk Network and Green Dot Corporation Consumer Ratings

Rank
61 out of 184 in Gift Cards, Rewards and Cashbacks category
55 out of 201 in Cards category
Customer service
48 in category
50 in category
Reliability
39 in category
39 in category
Website
57 in category
46 in category
Product or Service Quality
37 in category
46 in category

Blackhawk Network and Green Dot Corporation Rating Details

Customer service
1.2 (60 reviews)
1.2 (951 reviews)
Reviewer's quote

...They had a genuine concern I felt good about their customer service..

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:sad:Terrible customer service and support at all..

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Reliability
1.3 (51 reviews)
1.3 (870 reviews)
Reviewer's quote

Trying to get in touch with by phone is impossible your website is the hardest one I have ever come across in my life and I'm 76 years old. All I wanted to know is if you're model 19 holster would fit my Glock 45G 9mm. I bought one from a retailer to day from looking at the instructions they are as...

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6/25 /2020 green dot bankHas left my family and iWith nothingThey blocked meI'm who I say I amYou'll r GOING after wrong people

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Website
1.2 (49 reviews)
1.4 (920 reviews)
Reviewer's quote

...Their website doesn't even provide a phone number I had to look it up another way. My email came back from MetaBank even though I used the email form on their web site. What a SCAM!!!!!..

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However according to their website it clearly states that by calling their customer support line they are able to provide me with my account details and help me gain access to my account. However according to the customer service representative that I had spoken with they are not able provide such...

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Product or Service Quality
1.3 (48 reviews)
1.3 (885 reviews)
Reviewer's quote

I try to call to the customer service number 1(888)371-2109 and I find out that number was designed to never receive an answer cause there's no way you can talk to a live person, it's only the automatic system and you never get an option to talk to someone, This company knows very well how to steal...

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I added 66 dollars to my green dot card and I cant activate IT i already spoke to customer service and they cant activate my card, what do I do lose my 66 dollars, this is terrible, I will never be able to use my card..

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Blackhawk Network and Green Dot Corporation Pros and Cons

Pros
  • Close to home
  • Never again
  • No pros
  • Aggravation
Cons
  • Customer service
  • Ripped me off
  • Whole process of redemption and loss of monies
  • Customer service
  • You can not reach a person when you have a problem
  • Customer service is nonexistent

Blackhawk Network and Green Dot Corporation Most Positive Reviews

Top rated reviews
5

They got back with me right away. They also followed up a couple of days later. They had a genuine concern I felt good...

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5

My Green Dot card expired 1/31/2015. So I get an email from them around the beginning of December to update my info. I...

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4.5

I try to create an account but it wouldn't let me to it says "an error in a transaction", If you'd help me it would be...

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5

Yes i uploaded my id for my account with rush card live green dot since friday and my account is still not unblocked...

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Blackhawk Network and Green Dot Corporation Most Critical Reviews

Lowest rated reviews
1

BEWARE!!!!! FRAUD COMPANY!!!!! STOLE MY TAX RETURN…. OVER $4,300
Had my fiancé tax return deposited onto his Pay Power c...

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1

First cant speak with a real person. The people sent money too didnt get money. So where is my money.

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1

Apparently this is a recurring issue with these idiots, and the representatives at customer service are extremely rude!...

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1

I bought a Green Dot card for $50. When I tried to activate it, I was told by an automated system that the card number...

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Blackhawk Network and Green Dot Corporation Latest Reviews

Recent published reviews
1.9

Trying to get in touch with by phone is impossible your website is the hardest one I have ever come across in my life...

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1

6/25 /2020 green dot bank
Has left my family and i
With nothing
They blocked me
I'm who I say I am
You'll r GOING after wrong...

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No votes

I received a gift card two years ago. I tried to purchase on MLB .com. Is rejected card cause not activated.

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No votes

I was over charged at shell gas twice both charges for $75 totaling up to $150 I should have only been charged...

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Blackhawk Network and Green Dot Corporation Products and Services

Most reviewed product and services
  • Blackhawk Network Gift Card (43 reviews)
  • Blackhawk Network Customer Care (10 reviews)
  • Blackhawk Network Rebate (6 reviews)
  • Green Dot Corporation Prepaid Card (343 reviews)
  • Green Dot Corporation Account (197 reviews)
  • Green Dot Corporation Customer Care (152 reviews)