PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Black Arrow Express and Xpost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Black Arrow Express
Xpost

Black Arrow Express and Xpost Overview

Total reviews 76 332
Company responses 0 0
Issues resolved 0 0

Black Arrow Express and Xpost Consumer Ratings

Rank
282 out of 1074 in Transportation and Logistics category
200 out of 1074 in Transportation and Logistics category
Product or Service Quality
162 in category
No votes
Customer service
169 in category
No votes
Reliability
240 in category
No votes
Value for money
157 in category
No votes

Black Arrow Express and Xpost Rating Details

Product or Service Quality
1 (44 reviews)
No votes
Reviewer's quote

...Why can't you just say that; "BAE SERVICE IS INCOMPETENT AND INEFFICIENT THAT YOUR PACKAGE WASN'T DELIVERED" To think that I have sent a message to Ms. Aloha this morning to have my package delivered for these printers are needed, and also to pick up parcel that is scheduled on your system. And yes..

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...Bobo kausap at tanga na walang silbe nagassist saken na customer service nila..

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Customer service
1 (36 reviews)
No votes
Reviewer's quote

...I already call your customer service..

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...I tried to email the customer service but to no avail they dont even respond. Their hotline is non existent too. Looks like im gonna have to wait for uncertainty since i cant cancel my order...

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Reliability
1 (34 reviews)
No votes
Reviewer's quote

Update on my order with tracking: PH201270****97ATHIS IS ALREADY PAID ITEM:poop:

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I was expecting my delivery yesterday. I received a system message at 4:34 pm. However, nothing arrived. Upon tracking my order, at 5:00 pm, just 26 minutes after my order is out for delivery, it was marked as delivery failed due to consignee not available. i even texted the delivery rider but did...

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Value for money
1 (32 reviews)
No votes
Reviewer's quote

I've been calling their cs from 1pm up to 6pm but still no one even answer my call

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Delivery man with phone number 0997 335 9106 texted me to "complain" why I did not leave my money to our office guard (my shipping address was my office location) when he arrived to supposedly deliver my item with tracking number 4031-9424-ACRW. He didn't even bother asking our guard to look for me...

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Black Arrow Express and Xpost Pros and Cons

Pros
  • Got it right the second time
  • Delivery staff
  • No pros
  • Pickup service
Cons
  • Lying about deliveries
  • Service
  • Misleading tracker updates
  • System is too slow and unreliable
  • Bad attitude of delivery man
  • Worst

Black Arrow Express and Xpost Most Positive Reviews

Top rated reviews
No votes
5

delivered fake item from gadgetgeeksphil located at clark pampanga angeles city pampanga

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No votes
5

Items that i had received is incomplete , i try to reach the menstore but they are not responding , phone is ringing...

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Black Arrow Express and Xpost Most Critical Reviews

Lowest rated reviews
1

I've placed the order from shopee.ph, 03/23/2018 04:38
Order created. The next update is the pick-up of the item, 03/24/2...

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1

UMORDER AKO NG ITEM GALING SHOPEE PERO ETONG COURIER NA TO LANG ANG AVAILABLE PERO WALANGHIYA NON ACCEPTANCE KAYA...

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1

This has happened for so many times. Even contacting the delivery guy about such item wont even get a respond to some...

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1

my package is returned to the seller and put im unavailable when there is no delivery happened in the second attempt . t...

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Black Arrow Express and Xpost Latest Reviews

Recent published reviews
No votes

No paso el bus que paso

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1

I was expecting my delivery yesterday. I received a system message at 4:34 pm. However, nothing arrived. Upon tracking...

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1

Update on my order with tracking: PH201270****97A
THIS IS ALREADY PAID ITEMBullshit

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3.9

hi xpost ano na po nangyare ilang araaw na pero wala pa din pumipick up dito sa amin sa #6 villaflor nag aa la ninja...

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Black Arrow Express and Xpost Products and Services

Most reviewed product and services
  • Black Arrow Express Delivery Service (32 reviews)
  • Black Arrow Express Shipping Service (8 reviews)
  • Black Arrow Express Vehicle Driver (1 review)
  • Xpost Delivery Service (132 reviews)
  • Xpost Pick Up Service (8 reviews)
  • Xpost Vehicle Driver (1 review)