PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Black Arrow Express and Entrego Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Black Arrow Express
Entrego Philippines

Black Arrow Express and Entrego Philippines Overview

Total reviews 76 249
Company responses 0 0
Issues resolved 0 1

Black Arrow Express and Entrego Philippines Consumer Ratings

Rank
282 out of 1074 in Transportation and Logistics category
256 out of 1074 in Transportation and Logistics category
Product or Service Quality
162 in category
153 in category
Customer service
169 in category
162 in category
Reliability
240 in category
113 in category
Value for money
157 in category
148 in category

Black Arrow Express and Entrego Philippines Rating Details

Product or Service Quality
1 (44 reviews)
1.1 (104 reviews)
Reviewer's quote

...Why can't you just say that; "BAE SERVICE IS INCOMPETENT AND INEFFICIENT THAT YOUR PACKAGE WASN'T DELIVERED" To think that I have sent a message to Ms. Aloha this morning to have my package delivered for these printers are needed, and also to pick up parcel that is scheduled on your system. And yes..

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...Unreliable service. As of this writing (Sept. 28th) - I'm still waiting for the delivery to be completed..

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Customer service
1 (36 reviews)
1.1 (119 reviews)
Reviewer's quote

...I already call your customer service..

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...WTF?!?! And their customer service sucks! They dont reply on time. Panis na po ang reklamo pag reply nila. So bad service! Grabeh! Sana po ang mag close na lang kayo! I asked for your address sa Cebu hub para ako na lang po ang mag pick up ayaw din magbigay! Mga walang silbi!..

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Reliability
1 (34 reviews)
1.1 (118 reviews)
Reviewer's quote

Update on my order with tracking: PH201270****97ATHIS IS ALREADY PAID ITEM:poop:

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Im waiting for my orders to be delivered and its already late in the afternoon still i haven't received it. I can't go out to do some errands because im waiting my order to be delivered. Your deliverer doesn't even bother to inform me on what time of the day he's going to deliver. And because of...

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Value for money
1 (32 reviews)
1.1 (86 reviews)
Reviewer's quote

I've been calling their cs from 1pm up to 6pm but still no one even answer my call

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...as a failed delivery, the reason given Customer changed date I was flabbergasted! Whenever you return my package to sender it costs me no small amount of money, this is unfair and unreasonable when it is no fault of ours. I wish that there was a way of selecting the courier by whom my purchases were to be delivered on the Lazada website but unfortunately there is not, if it were the case...

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Black Arrow Express and Entrego Philippines Pros and Cons

Pros
  • Got it right the second time
  • Non
  • No pros
  • Stupid
Cons
  • Lying about deliveries
  • Service
  • Misleading tracker updates
  • Poor customer communication
  • Does not deliver package says customer rejected package instead
  • Terrible delivery service

Black Arrow Express and Entrego Philippines Most Positive Reviews

Top rated reviews
No votes
5

Hi.
It was supposed to deliver my parcel yesterday, June 13. Unfortunately, I was not on my phone because I did something...

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No votes
5

i am already accommodated and they replied which is good! they helped me

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Black Arrow Express and Entrego Philippines Most Critical Reviews

Lowest rated reviews
1

I've placed the order from shopee.ph, 03/23/2018 04:38
Order created. The next update is the pick-up of the item, 03/24/2...

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1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

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1

This has happened for so many times. Even contacting the delivery guy about such item wont even get a respond to some...

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1

This company is a complete mess. Takes more than 10 days just to "sort" the order and even more days to tag it as "in...

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Black Arrow Express and Entrego Philippines Latest Reviews

Recent published reviews
No votes

No paso el bus que paso

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3.6

Im waiting for my orders to be delivered and its already late in the afternoon still i haven't received it. I can't go...

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1

Update on my order with tracking: PH201270****97A
THIS IS ALREADY PAID ITEMBullshit

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No votes

rider didnt contact me..
the clerk in our office decline to recieve my 3 packages.. us entrego iligan city will deliver i...

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Black Arrow Express and Entrego Philippines Products and Services

Most reviewed product and services
  • Black Arrow Express Delivery Service (32 reviews)
  • Black Arrow Express Shipping Service (8 reviews)
  • Black Arrow Express Vehicle Driver (1 review)
  • Entrego Philippines Delivery Service (105 reviews)
  • Entrego Philippines Vehicle Driver (3 reviews)